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More Fiber
MVM
join:2005-09-26
Cape Coral, FL

More Fiber to DGGSLF

MVM

to DGGSLF

Re: Fios Media Server

said by DGGSLF:

So if a customer like me wants/orders VMS and has the older Rev F router, will my self install package include a REV I router

Who said anything about self-install?
I would not expect that initially.
said by DGGSLF:

This latest REV I requirement tends to support the earlier speculation that only new subscribers will be supported initially.

Not necessarily. It's been VZ's policy that if you order a package that requires a router upgrade, they will provide a router that meets the requirements of that upgrade.
DGGSLF
join:2007-04-14
Lynn, MA

DGGSLF

Member

Looking at the pictures that were posted, I don't see anything new that would warrant a truck roll. You plug the cables in and it's done. If you need a new router, you unplug the one that is there and plug the new one in.

Verizon may prove me wrong but like all businesses, they are looking for the cheapest route which would be self install.

The process should be the same as it is today.