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Vince

join:2013-01-08
reply to scififan68

Re: [TWC] Possible problem with new Zoom 5341j

Anyone else have any thoughts on what it could be? Could it be that TWC doesn't have the right codes like scififan mentioned?

Here are my speeds tonight:

33.18 upload didn't complete 39ms
34.24 1.03 32ms
33.08 1.03 42ms

This show the correctables/uncorrectables after the modem being reset around 24hrs ago:

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 561000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 4 561000000 Hz -4.5 dBmV 41.6 dBmV 2320 4545
2 Locked QAM256 1 537000000 Hz -4.6 dBmV 41.2 dBmV 2218 5263
3 Locked QAM256 2 543000000 Hz -4.4 dBmV 41.3 dBmV 2629 6265
4 Locked QAM256 3 555000000 Hz -4.2 dBmV 41.8 dBmV 2479 5286
5 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dBmV 0 0
6 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dBmV 0 0
7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dBmV 0 0
8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dBmV 0 0

Total Correctables Total Uncorrectables
9646 21359

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 6 5120 Ksym/sec 23800000 Hz 44.5 dBmV
2 Locked TDMA 5 2560 Ksym/sec 19000000 Hz 45.0 dBmV
3 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
4 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Here's the latest event log:

Time Priority Description
Wed Jan 09 17:05:01 2013 Critical (3) REG RSP not received;CM-MAC=00:1c:7b:e4:4a:5d;CMTS-MAC=00:01:...
Wed Jan 09 17:04:56 2013 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=00:1c:...
Wed Jan 09 17:04:56 2013 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=00:1c:...
Wed Jan 09 17:04:56 2013 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Wed Jan 09 17:04:46 2013 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=00:1c:7b:e4...
Wed Jan 09 17:04:32 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:04:26 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:04:24 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:04:24 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:04:21 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:04:19 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:04:17 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:04:14 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:04:13 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:03:36 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:03:05 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:03:03 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:02:45 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:02:36 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:01:40 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:01:30 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:01:18 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:01:12 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:01:06 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:01:04 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:01:02 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:00:46 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 17:00:46 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 17:00:25 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 16:59:59 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Wed Jan 09 16:59:54 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Wed Jan 09 16:59:52 2013 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...