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aplardi

join:2008-05-17

[Connectivity] Internet Connection Dropping on Gateway.

Our connection drops several times a day. I just reset the gateway to factory defaults. These are showing up in the error log. Wanted to post here before I go swap the box out at the office. Connection was working fine for about 5 months. The only change is that about 3 weeks ago I hooked up one of my HD boxes that has been sitting around upstairs.

Log:

System Logs

All Logs for Today

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b8:9b:c9:44:50:b0;CMTS-MAC=00:01:5c:22:2a:50;CM-QOS=1.1;CM-VER=3.0; 2013/01/09 21:23:22 critical
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b8:9b:c9:44:50:b0;CMTS-MAC=00:01:5c:22:2a:50;CM-QOS=1.1;CM-VER=3.0; 2013/01/09 21:17:52 critical
Initializing Channel Timeout Expires - Time the CM can perform initial ranging on all upstream channels in the TCS has expired;CM-MAC=b8:9b:c9:44:50:b0;CMTS-MAC=00:01:5c:22:2a:50;CM-QOS=1.1;CM-VER=3.0; 2013/01/09 21:17:45 warning
TCS Partial Service;CM-MAC=b8:9b:c9:44:50:b0;CMTS-MAC=00:01:5c:22:2a:50;CM-QOS=1.1;CM-VER=3.0; 2013/01/09 21:17:44 warning
No Ranging Response received - T3 time-out;CM-MAC=b8:9b:c9:44:50:b0;CMTS-MAC=00:01:5c:22:2a:50;CM-QOS=1.1;CM-VER=3.0; 2013/01/09 21:17:34 critical
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b8:9b:c9:44:50:b0;CMTS-MAC=00:01:5c:22:2a:50;CM-QOS=1.1;CM-VER=3.0;

-

It's the Xfinity Wireless Gateway. SMC Model SMCD3GNV

Located in Newark, DE


Extide

join:2000-06-11
84129

Thats a connection problem. It's not a problem with your modem/gateway.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
reply to aplardi

Please post the signal levels and other relevant info.
--
"I drank what?" -Socrates