North York, ON
Pipeda That's actually a major breach of PIPEDA.
I'd get this escalated again, and threaten to open a complaint with both CCTS & with your province's privacy commissioner unless they pull their heads out of their you know wheres, and look into this.
I would also file with the police, as its possible they made additional changes to your account which could cost you money, or still have access to your account!
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