Okay, I'm going to reply to the OP without reading anything then If I have something to add I'll edit it in later, so this being my unedited version.
First, I have never had an issue with rogers' service, support, sales, or otherwise. The only thing they have ever done to get me angry was the stupid MSO password bridge lock on the SMC but I have the cisco now and its MSO password stays the same... also cusadmin appears to have all the same rights on the device.
Anyway, they are fast when I need them to be, the cable offers all the channels I need (in 1080i but this is ATSC/QAM's fault not rogers', and my AVR Does pretty good DE-interlacing) Their home phone functions and they rewired my house so If I do cancel I can put in a skype phone adapter or anything else to my main line, unlike bell who doesn't use a port, but directly connects the line. So for those of you who have an issue, get a better package. Seriously I'm tired of people on extreme or express bitching about their caps, If you really cared about your internet speed would be the most important factor and you would be on ultimate.
So, price...It is not the best but if you want good quality you need to pay a lot, sure fios is cheaper and faster, but that is in the US and I am in Ontario
. So why do I stay? I suppose because I have disposable income and value quality, if bell's 175/175 was in my area I might switch... but still I would loose my yahoo email and have to have a person in my house... I hate people.