[CenturyTel] Fios in 85142??
I just had a salesperson at my door telling me that Century Link now has fiber optic cable laid in my area and that it is accessible by me.
A neighbor later mentioned that there is no FiOS in my area at all.
Can anyone confirm or deny, please? I would be willing to give my specific address if needs be.
billaustinthey call me Mr. BillPremium,MVM
North Las Vegas, NV
FiOS is a Fiber to the Home service provided by Verizon. It is not likely to be available in a CenturyLink area. As a general rule, CenturyLink does not offer any type of Fiber to the Home service.
What he was probably trying to tell you is that CL has installed new fiber, adding capacity to their DSL service. You may be in an area where they now offer VDSL service with a 40 meg download speed.
Did the salesman leave any promotional material or a contact number to call and order the service?
Thanks for the info. What you are saying rings true with my previous experience:
I had (and still have) Cox cable for internet only, but I didn't really like the company because of unexplained price rises and then I noted the CL offer of the same monthly payment for several years, and so I tried it at 20 meg. I shortly noticed that it would completely drop the connection for 5 to 10 mins at a time, many times throughout the weekend. So I bumped my service up to their 40 meg thinking it might improve matters but it didn't.
Service calls failed to fix the matter so I discontinued my CL service.
Now I was told that they have a new FiOS service which was different to what I had before and therefore should not experience being dropped.
As there has been no new cable laying anywhere around my area I was suspicious but, apart from being randomly dropped, their service was good and 40 meg meant 40 meg. Clearly I don't want the expense of switching to them again just find the same problem.
What you have told me (VDSL 40 meg and not true Fios) makes sense with what I know and have experienced so I think I will not change server. (I have signed up but have three days to change my mind, so I will cancel)
I do have a contact number, 866-871-0115.
Thanks for your thoughts, it will probably save me headaches down the road! Any other advice would be welcomed.
|reply to stewall |
I actually work for CenturyLink, and in a few locations we do have FTTP. We don't call ours Fios, the fiber is just the medium we deliver your phone, internet, and tv. Phone is just that, phone service, Internet we call HSI, and TV we call Prism. Other locations we do not have FTTP, we have FTTN. A VRAD/Remote Terminal is fed by fiber, then the signal jumps on your copper pair and is delivered. This method helps with the whole DSL distance and speed issue. If you have an address, just the street name and zip code I can check what services are available for you.
yeah. i got fiber on other side of road for me. but they wont put a line to the house on other side of street for it.... now if i paid them alot of money then they would.
|reply to rstrickland |
Good info, thanks
I am at East walnut rd 85142
Well now I ran into a problem... you're in a legacy qwest area, and we've not merged systems yet. I'm not even able to access switch and service info for the area. You can always call cust. service because you'll get the qwest team, and ask them if your address is served by Fiber or Copper. There is a chance that they have VDSL2 deployed or Bonded DSL which would make our Prism service and higher speed internet available. The sales rep at the door may have used the term Fios to help understand what is available (Phone, TV, Internet... and it's fast(er)).
Thinking back to when I last had CL, I recall them saying about VDSL2.
The problem was not with the speed but with the frequent blackouts. At that time I retained the Cox service so I didn't have to go back cap-in-hand to them - of course, it cost me an extra $50 per month to do this so essentially, I lost out on about $100 for a failed CL experiment.
Never mind. I have cancelled the CL install; shame really because I would so love to dump Cox, in all the years (on and off) I have HAD to deal with them, they have been nothing but trouble.
Thanks for your help, it has been most enlightening