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TwiztedZero
Nine Zero Burp Nine Six
Premium
join:2011-03-31
Toronto, ON
kudos:5
reply to LondonOntGuy

Re: Please get new hold music

I was pretty sure we posted the ENTIRE list of On Hold Music a while back. You can find that very list right here, On Hold Music Oh did they change it since 2012-02-28 as Posted by TSI Martin See Profile?
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TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

2 recommendations

Our hold music when you reach the Q is non royalty songs. When getting placed on hold by an agent, you get Sirius music.

The reason behind the on Q music not being on Sirius is due to our Phone provider system. We are currently awaiting a patch that would allow us to use Sirius. Until such time, Sirius will not be able to be used. As for Rick Rolling our customer, due to Socan, this won't be an option.

Martin
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TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
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