said by J E F F:
LOL!!! They said the same to me!! Is modem hooked up to power bar! I said, no, it's hooked to a UPS! What's a UPS? They asked. It's an uninterruptible power supply. Go disconnect it, they said.
They truly have lost their minds.
I would have responded that it's a package delivery company.
Whenever a CSR ask's me a useless question such as if my modem is connected to a power bar I always give them the answer that they're looking for.