rebus9
join:2002-03-26
Tampa Bay Reviews:
 ·Verizon FiOS
 ·Bright House
| reply to scoobyfan
Re: [Northeast] Has anyone else ever had this problem? As kis601 said, open a ticket and followup with your neighbors. I suffered through a bad card at the CO back in 2009, and it took lots of people complaining over a period about 2 weeks for VZ to accept that the problem was real and correct it.
(I posted at the time how the field tech was seeing 50-60% packet loss to the default gateway-- the first hop out-- and the clueless phone rep said that was "on the general internet and beyond Verizon's control". The field tech was utterly frustrated dealing with the knuckleheads on the other end of the phone.)
Three years later in December 2012, the same thing happened again. Bad card at the CO. Fortunately this time it was corrected in about a week. |
