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jpaik

join:2002-01-09
Hamilton, ON

reply to WarningU2

Re: Outlook 2010, POP3, Cogeco and Windows 8

said by WarningU2:

Turns out it was a configuration issue. Likely password from what I can decipher. He did tell me that he let it (outlook) do its automatic configuration. That worked. He thinks he specifed smtp authentication and possibly the wrong password.

AFAIK, Cogeco config still does not support SMTP authentication, something many of us want!
--
minimum waste, maximum joy


dillyhammer
A. Good. Start.
Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris

said by jpaik:

AFAIK, Cogeco config still does not support SMTP authentication, something many of us want!

RFC 3207, February 2002
RFC 3848, July 2004
RFC 4422, June 2006
RFC 4954, July 2007

SMTP Auth has been around for quite a while. In internet time, 12 generations.

Don't hold your breath. People have been bellyaching to Cogeco about this for years, to no avail.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged


kittyburgers

join:2012-01-31

I'm now wondering if START supports SMTP Auth. Has anybody had experience with this?



dillyhammer
A. Good. Start.
Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris

said by kittyburgers:

I'm now wondering if START supports SMTP Auth. Has anybody had experience with this?

I'll ask in the Start forum, but it's moot for me anyway.
I don't use ISP email addresses or servers, ever.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Klocks

join:2013-03-06

I'm not sure I'm in the right forum.
I've been forever trying to help my wife with her cogeco webmail address using Outlook 2010 with Windows 7 home premium and windows 7 ultimate.
I've tried on two separate laptops.
We used all the settings taken from the Cogeco site
We're able to receive mail but can't send mail.
We tried them on the phone and they tell us that they do not give support for Outlook 2010

Any suggestions?



Cogeco_Aaron
VIP
join:2011-07-11
kudos:4

said by Klocks:

Any suggestions?

The only idea I can come up with (assuming you are on a Cogeco connection when you try sending), is that you might be trying to log into the SMTP server, which isn't required. Make sure you're not using a username and password for the SMTP server.

Klocks

join:2013-03-06

Thanks for the reply

No, the location where we are using the computer has Bell as thier ISP



urbanriot
Premium
join:2004-10-18
Canada
kudos:3
Reviews:
·Cogeco Cable

said by Klocks:

No, the location where we are using the computer has Bell as thier ISP

You need to use Bell's SMTP server for the outgoing. Ask in the Bell forum for an SMTP server she can use that doesn't require authentication, I think my notes are outdated.

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