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JonF
Premium
join:2012-11-22
Chatham, ON
reply to nadsid

Re: DSL down LINE has too much noice.

Hi there.

I see that the tech has come back to us, and said that the line can only handle a maximum of 3m down. Upon looking at the line stats, I see that the line is stable at the moment. If you could please let us know if it goes down again, we can run a line test and see if the issue is the line itself.

Thanks!

Edit: Line test results

Last State Change: 01/11 11:38:50 (Uptime: NA)
Line Profile: al2_d2496-2496-256_u640-640-256
DLM State: DISABLED | Equip. Type: DSLAM
Sync Rate: d2496.0/u640.0 kbps
RCO: d66.0/u81.0%
Noise Margin: d13.0/u9.0 dB
Power: d18.0/u12.0 dB
Attenuation: d52.0/u32.0 dB (Approx. Distance: 3.77~4.67km)
Block Count: d27312202.0/u56793677.0


nadsid

join:2012-12-18
La Prairie, QC

I hope it stays like this, what do you mean "line can only handle max of 3m down" what is 3m?. I will let you know again if it goes down. But last night when the tech support check he told me there is no DSL, so which means the problem is there its intermittent. And i just talk to my wife she said the speed is 1.5MB internet is very slow kids are watching Barney on netflix and going on streaming. So sir which means the problem is still there. You said my line looks good when line si good i get alteast 3.5MB but now its 1.5MB how will you explain this.