[DSL] TD-8616 Won't Work

Author	All Replies
Nyegnav @can-eng.com	[DSL] TD-8616 Won't Work Hi, I just purchased a TD-8616 and a Netgear N300 router to use with Teksavvy but I can't get the damn thing to work. I've tried calling tech support but have been put on hold for 30min + each time and given up eventually. I still have the Bell Modem and it works perfectly with the teksavvy information so its certainly not the line. I had an old ST516 I tried and it kept disconnecting and thats what led me to buy the TD-8616 but sadly it's even worse. Very slow speeds (to the point it doesn't even load a web page) and will often loose the lights and reconnect. Why does the Bell modem work so flawlessly and my own don't? I like In Niagara Falls Ontario and I use a DryLoop. There is nothing else on the line. I'm using factory default for the TD-8616 as instructed by Teksavvy.
	to forum · permalink · 2013-01-11 13:07:09 ·
m3chen join:2009-12-03 Toronto, ON Reviews: ·TekSavvy DSL	What steps have you taken to get the modem /router up and running? Here are a few follow up questions: Is it (the modem) in bridge mode or not? Have you enter in the VCI settings? (I believe its 0.35 for Ontario) Have you checked to see if your login (@dsl or @teksavvy) / password works without the router?
	to forum · permalink · 2013-01-11 14:22:21 ·
apvm join:2003-02-14 London, ON kudos:1	reply to Nyegnav I think the TD-8616 is a modem only. Try connecting PC directly to modem and use Windows PPPOE to log on and see if it works.
	to forum · permalink · 2013-01-11 14:29:41 ·

m3chen join:2009-12-03 Toronto, ON Reviews: ·TekSavvy DSL	@apvm: Your right; It appears to support bridge mode only. If you haven't already done this; follow pages 6 to 17 to setup your VPI/VCI settings. Re: »www.tp-link.com/Resources/docume···uide.pdf
	to forum · permalink · 2013-01-11 14:36:07 ·
TSI Martin Premium join:2006-02-23 Chatham, ON kudos:23	reply to Nyegnav How I've set them up in the past. Ensure modem has been reset to factory defaults. Plug modem directly to a computer. Assign IP : 192.168.1.2 subnet : 255.255.255.0 Gateway : 192.168.1.1 access modem via browser : »192.168.1.1 user: admin pass: admin Click Basic Setup Click PVC Summary note the PVC that has VPI 0 & VCI 35 Click Statistics at top right. Select PVC that corresponds to VPI 0 / VCI 35 Hit save. Your modem will then be set. Setup router. You should be good to go. Martin -- TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc. Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork
	to forum · permalink · 2013-01-11 15:20:51 ·

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