Topic 'Re: [Northeast] New Install' in forum 'Verizon Fiber Optics' - dslreports.com

Re: [Northeast] New Install

Sat, 12 Jan 2013 22:51:05 EDT

ScottB posted : Thanks. I'll try those numbers.

Re: [Northeast] New Install

Sat, 12 Jan 2013 21:39:22 EDT

Jackarino posted : Verizon started putting 500gb hdds in 7216 dvrs. Due to shortage of 7232's.
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Christie 2016

Re: [Northeast] New Install

Sat, 12 Jan 2013 20:01:46 EDT

incognito_2u posted : "The Silver dvr with a 500gb hdd?"

I think that DVR has a 160GB Hard drive!

Re: [Northeast] New Install

Sat, 12 Jan 2013 18:35:37 EDT

lijacobs posted : call the VZ president's hot line:

212-395-1060 CEO
212-719-3349 fax CEO
212-321-8700 Verizon Executive Customer Service.
(212) 321-8700

Also file a complaint with the BBB

Re: [Northeast] New Install

Sat, 12 Jan 2013 13:30:34 EDT

ScottB posted : I had an Internet install done in December. They gave me an indoor ONT and a Rev. F router. The self install package for FIOS TV came with two new STB's, one beat up STB and one beat up DVR. I had to go the the Verizon store to swap out the beaters for slightly better beaters. No store in the NYC area had a new DVR. To boot they're still charging me for all 6 boxes. In addition they're charging me $10 more a month for my Triple Play package then my FIOS TV order confirmation says they should. Their system doesn't allow them to see what order confirms they send out. Even after faxing them a copy of the confirmation, they don't do anything. Way too many hours on the phone with Customer Service. Verizon sucks.

Re: [Northeast] New Install

Fri, 11 Jan 2013 16:53:06 EDT

Jackarino posted : The Silver dvr with a 500gb hdd?

Re: [Northeast] New Install

Fri, 11 Jan 2013 16:43:22 EDT

MuDvAyNe posted : My neighbor had an install last week and got the old DVR box.
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Re: [Northeast] New Install

Fri, 11 Jan 2013 16:38:32 EDT

Jackarino posted : Houses will most likely get the regular sized ont.
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Christie 2016

Re: [Northeast] New Install

Fri, 11 Jan 2013 15:48:46 EDT

anon posted : thats the desktop ont, used alot in apt buildings

Re: [Northeast] New Install

Fri, 11 Jan 2013 14:34:36 EDT

limesmj posted :

said by eaw3c1:

Well, I am going back from Optimum tomorrow in Downstate New York and I was wondering what type of equipment I should receive for a full TV and 75/35 install. I was hoping for one of the new GigE Routers and the 500GB DVR. Just really wondering? Anyone let me know! Thanks :D

Just got done with my install this afternoon in NYC apartment. They gave me the latest ActionTec Rev I and a small black ONT with external BBU... I was expecting the large white ONT that I see pics of everywhere but this new ONT is about the size of a small router.

Re: [Northeast] New Install

Wed, 26 Dec 2012 23:41:38 EDT

Jackarino posted : You will probably get the latest equipment
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Romney - Ryan 2012
Christie 2016

[Northeast] New Install

Wed, 26 Dec 2012 18:31:59 EDT

eaw3c1 posted : Well, I am going back from Optimum tomorrow in Downstate New York and I was wondering what type of equipment I should receive for a full TV and 75/35 install. I was hoping for one of the new GigE Routers and the 500GB DVR. Just really wondering? Anyone let me know! Thanks :D