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pende_tim
Premium
join:2004-01-04
Andover, NJ
kudos:1
Reviews:
·Comcast

Another Modem GUI Question

Just had CC installed about 2 hours ago and tried to access the modem page through my router to "check things out" and can not reach it.

I have a ASUS router with Tomato installed. Earlier to day I could access my PPPoE Westell modem at 192.168.1.1 so I know the ASUS firmware does support the LAN pass through to the WAN port.

The Cable modem I have is a Zoom 5341J.

Any thoughts?
--
The difference between genius and stupidity is that genius has its limits.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

The access address is »192.168.100.1



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to pende_tim

Assuming you are using the correct IP address to reach the modem, and you still can't connect to it, it may be the case that the router behaves differently for a DHCP WAN and a PPPoE WAN.

I know my m0n0wall router behaves this way.

Special configuration was needed with a PPPoE WAN on DSL to reach the modem from behind the router.

For DHCP on WAN for Comcast cable, no special configuration is needed, it just works.



pende_tim
Premium
join:2004-01-04
Andover, NJ
kudos:1
reply to EG

Thanks. That was the trick.

Now: what is the username/passsword?



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9
reply to pende_tim

Admin is the username. Password is the password.



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to pende_tim

Username: admin
Password: password



pende_tim
Premium
join:2004-01-04
Andover, NJ
kudos:1
reply to EG

Thanks!



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

Also, there is an undocumented page here:

»192.168.100.1/RgEventLog.asp

User/Password are the same.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

1 recommendation

said by graysonf:

Also, there is an undocumented page here:

»192.168.100.1/RgEventLog.asp

User/Password are the same.

I have found that I must first access the modem with the first addy, then close down the browser, and then re-open it a second time using the second addy to be able to see the Event Log button. Is it the same for you ?


pende_tim
Premium
join:2004-01-04
Andover, NJ
kudos:1
Reviews:
·Comcast
reply to pende_tim

Click for full size
New Connection
How do my Stats look?
8x3 bonding it looks like on the Performance package.

--
The difference between genius and stupidity is that genius has its limits.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to EG

Similar here.

If I try to go to /RgEventLog.asp first, I wind up at the other page. If can then try /RgEventLog.asp again and it works. I don't close the browser between tries.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

Thanks. Must be a firmware quirk.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9
reply to pende_tim

The signal stats that can be read at the modem level are good.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3
reply to EG

said by EG:

Thanks. Must be a firmware quirk.

yeah sounds like a cookie isn't being set properly or something.
--
"I drank what?" -Socrates


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

said by pflog:

said by EG:

Thanks. Must be a firmware quirk.

yeah sounds like a cookie isn't being set properly or something.

I first noticed this after Comcast pushed the first firmware update to it early last year. It did not happen with the out of the box factory firmware...


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

Same here. It worked normally before that last firmware update.



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10

Same for me. I live with the minor annoyance.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:9

The quality, performance, and reliability of this modem more than make up for it !



Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10

I fully agree. Except for the firmware change, this modem reminds me of my trusty Linksys BEFCMU10 v4 which never needed an update & was solid workhorse until I retired it. This Zoom is just so tolerable and the performance is unmatched.



Tobin

join:2003-09-21
Burlingame, CA
kudos:1

Seems like both the 5341J and DPC3008 are rock solid with current firmwares. My only complaint about either of them is they are physically unstable if you try to stand them up vertically, especially with the weight of a coaxial cable tugging on it.

I recently tried to provision an SB6141 on my account and it wouldn't work properly. I understand that there is a special procedure to initialize the modem with the SB6121 bootfile, but for anyone who doesn't know the NASR phone number, it's a pain in the neck trying to get the modem activated correctly.



pende_tim
Premium
join:2004-01-04
Andover, NJ
kudos:1
Reviews:
·Comcast

I have my Zoom mounted inside the network panel, however my panel is 42" tall so I have the room.

Took a pair of Tiewraps and threaded them through the outside back of the panel and girdled them around the Zoom. Some day I will get up the nerve and drill a pilot hole in the back wall of the panel, being very careful not to penetrate the sheetrock in the room behind , , and use pair of sheet metal screws and hang the modem properly.
--
The difference between genius and stupidity is that genius has its limits.