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dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
reply to kittyburgers

Re: Outlook 2010, POP3, Cogeco and Windows 8

said by kittyburgers:

I'm now wondering if START supports SMTP Auth. Has anybody had experience with this?

I'll ask in the Start forum, but it's moot for me anyway.
I don't use ISP email addresses or servers, ever.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Klocks

join:2013-03-06
I'm not sure I'm in the right forum.
I've been forever trying to help my wife with her cogeco webmail address using Outlook 2010 with Windows 7 home premium and windows 7 ultimate.
I've tried on two separate laptops.
We used all the settings taken from the Cogeco site
We're able to receive mail but can't send mail.
We tried them on the phone and they tell us that they do not give support for Outlook 2010

Any suggestions?


Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
said by Klocks:

Any suggestions?

The only idea I can come up with (assuming you are on a Cogeco connection when you try sending), is that you might be trying to log into the SMTP server, which isn't required. Make sure you're not using a username and password for the SMTP server.

Klocks

join:2013-03-06
Thanks for the reply

No, the location where we are using the computer has Bell as thier ISP


urbanriot
Premium
join:2004-10-18
Canada
kudos:3
Reviews:
·Cogeco Cable
said by Klocks:

No, the location where we are using the computer has Bell as thier ISP

You need to use Bell's SMTP server for the outgoing. Ask in the Bell forum for an SMTP server she can use that doesn't require authentication, I think my notes are outdated.