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civic110

@optonline.net

Optimum's FB & Twitter Pages

Not sure if anyone has mentioned it, but Optimum has a facebook and twitter account up and running.

Perhaps you can post comments/questions there too!

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:3
Reviews:
·Optimum Online
Since there were job postings for social media positions, I'd say it's likely they are not designed to be technical support media, but instead PR.

After finding Optimum on FB, I can pretty much confirm that to be a fact. While you can post any comment you want, it is likely they are not going to deal with anything technical in that type of forum.
Expand your moderator at work


Fallen_Anjel

join:2011-04-07
Rocky Point, NY
reply to civic110

Re: Optimum's FB & Twitter Pages

It does sort of help, as I've used them. You get a faster response. Faster than waiting on the phone for an hour.