|reply to Indy Sabre |
Re: New PC hard drive problem - how would most vendors handle
I have a year old Asus notebook.
It had a display issue, even during post.
During my call for an RMA #, I requested permission to remove the HDD for privacy reasons, as it obviously wasn't related to the issue.
The CSR replied that this would be no problem, and made a note in the case.
I took it into the service depot in person, dropped it off, picked it up fixed, no questions asked.
In your case, you may be able to RMA the HDD direct with Seagate. Try punching in the s/n online.
The talented hawk speaks French.