| [Rant] I hate Future Shop! I hate Canada Post! So two weeks ago I ordered a new synthesizer from TomLeeMusic.ca out in Vancouver. A week ago I ordered a few MIDI cables from Future Schlock because they had the lowest delivered price.
The keyboard arrived on Thursday via Purolator, no problems there.
The cables, to my surprise, were also shipped from the frigging west coast. Today, according to Canada Post Tracking the cables were successfully delivered to my superbox. HOWEVER, I look in my superbox tonight, NO CABLES, NO KEY, NO PACKAGE, NO NOTHING!!!
I get on the horn with Canada Post, they tell me to contact Future SH*T immediately and let them escalate.
I talk to a csr droid at Future SH*T and she tells me if it's not in by Monday to call them back and then they will wait FIVE BUSINESS DAYS TO ESCALATE~!!!
Meanwhile, I'm out $40 on my Visa, and have to wait til god knows when to get a set of MIDI cables.
I swear if they drag this drama out for another month or so I will never again buy so much as a set of AA batteries from either Future SH*T or their parent company Worst Buy EVER AGAIN.
And while I'm still on the rag about Canada Post, I've been waiting three weeks for a set of insurance papers to arrive from a broker who gave me a better quote. Meanwhile several calls later and no results, my insurance expires in another 8 days.
If I don't get the papers in by monday I'll call them up a THIRD TIME and demand that they courier the paperwork.
Does Canada Post have another labor dispute bug up their ass again or what? Is it contract time again ALREADY?
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | said by lugnut : And while I'm still on the rag about Canada Post, I've been waiting three weeks for a set of insurance papers to arrive from a broker who gave me a better quote. Meanwhile several calls later and no results, my insurance expires in another 8 days. I get them to email me a confirmation of coverage and print it. If I'm charged with fail to produce it should allow a due diligence defence in court. |
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| said by peterboro:said by lugnut : And while I'm still on the rag about Canada Post, I've been waiting three weeks for a set of insurance papers to arrive from a broker who gave me a better quote. Meanwhile several calls later and no results, my insurance expires in another 8 days. I get them to email me a confirmation of coverage and print it. If I'm charged with fail to produce it should allow a due diligence defence in court. My plan is to phone them first thing Monday morning and have the forms and paperwork couriered to me (preferably at their expense) and then pay with Visa by phone, get a transaction confirmation number and two days later fax myself a Visa statement displaying the charge. That should indemnify me from any monkey business. |
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 LazManPremium
join:2003-03-26
canada | reply to lugnut
I can't disagree with you on the FS/BB thing... They have seriously gone downhill on the retail side; my experience online has been better, but very limited. I'd have no problems believing they just didn't give a crap when you called...
As for CP - I'm actually on a roll with them, lately - I've been doing a fair bit of eBay and other online shopping, and between USPS and CP, everything's been smooth as silk... Just yesterday I got a package from Montreal - was shipped Tuesday morning. Can't complain about 3 days for 'regular' small parcel service... Sorry to hear you're having a hard time of it! |
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| reply to lugnut
I had a $250 grab box of Christmas presents to give show as delivered from amazon but there was nothing at the door. They told me to wait 5 days and then escalate. 2 days later some guy shows up and says I think this box showed up at our place by mistake.
Fun Fact: FS and BB use the same call centre. My mom got an email about her BB order possibly being duplicated by mistake but they accidentally put the FS number in the email. She phoned 2 times and they couldn't find the original order. On the 3rd try the agent said something about FS had no record of her order. My mom said she was phoning BB. The agent said just a second while I switch to BB and found her order. |
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| I'd dare say, watch for a drastic change in the way best buy operates it's brands in Canada in within the next year or two. |
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 donoreoPremium
join:2002-05-30
North York, ON | reply to lugnut
Last spring I had a laptop go missing. As soon as I mentioned laptop, they all just assumed, including the Canada Post employees, that it was stolen. They still waited the 5 days. |
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| reply to lugnut
Never buy cables from futureshop or bestbuy.
Cables are marked up over 100%
Get it straight from the manufacture.
»www.monoprice.com/products/searc···ord=midi
They ship fast and cheap. |
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 capdjqRIP my friendPremium
join:2000-11-01
Coastie | reply to lugnut
Never had a delivery problem or any problem with FS or BB. I think they had problems with me.  Guess I'm in the minority. |
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| reply to graniterock
said by graniterock:I had a $250 grab box of Christmas presents to give show as delivered from amazon but there was nothing at the door. They told me to wait 5 days and then escalate. 2 days later some guy shows up and says I think this box showed up at our place by mistake.
Ah, I see London's only illiterate postal employee has been visiting your area as well. You think they could at the very least match the symbols even if they can't read. |
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| reply to ZombieBanner
Yup. Just picked up 4 6' HDMI cables for a total, with shipping, of $23.90 from Monoprice. |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3
·Start Communicat..
| said by Kitlope:Yup. Just picked up 4 6' HDMI cables for a total, with shipping, of $23.90 from Monoprice. Sometimes 123inkcartridges can be cheaper if you have a coupon code and qualify for free shipping, and it's amusing because they sell a lot of the exact same stuff - literally - as monoprice. |
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| reply to ZombieBanner
With free shipping, Future Sh*t had a better price than Monoprice. Plus, I assumed they would have shipped quicker than waiting for a package from the US.
»www.futureshop.ca/en-CA/product/···6058en02
Monoprice wanted like an extra $30 in shipping charges. Would have made them too expensive. |
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 Wolfie00My dog is an elitistPremium
join:2005-03-12
kudos:5 | reply to Gone
+1 for Monoprice. I ordered a bunch of their basic cheap HDMI cables and a USB adapter (unrelated) and they are all excellent. One of the cables fixed a problem I was having with some low-quality ones (HDMI protocol errors). I also tried a super-cheap cable just for fun and it barely worked at all. Yes, Virginia, HDMI cable quality does make a difference, even though we all know "it's just digital." It probably won't matter 95% of the time, but that 5% will get you.
I picked up a micro-HDMI cable at Canada Computers recently since I couldn't be bothered ordering just one cable from Monoprice. It was one of the generic store brands, and I was surprised to find "Monoprice" right on the molding. It was a ripoff price compared to ordering direct, but still half the price of a similar and probably lower quality cable from Best Buy. I don't mind if some flunky at CC makes a profit repackaging bulk orders from Monoprice -- it's better than selling crap. BTW, I think their cables come from a variety of sources. It was just this particular 6' microHDMI that was Monoprice.
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― Wendell Berry |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
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| said by Wolfie00:Yes, Virginia, HDMI cable quality does make a difference, even though we all know "it's just digital." It probably won't matter 95% of the time, but that 5% will get you. If you're using 12 bit colour with high bitrate lossless audio it might matter, but for most a 3' HDMI cable for $2 from Dollarama will work just as well - and I know this from experience - as whatever shit Monster is flogging for 25-50 times the price. |
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Wolfie00My dog is an elitistPremium
join:2005-03-12
kudos:5 | I agree that for most, in the majority of cases, it doesn't matter. Also agree that Monster is grossly overpriced. You can get the same or better for less than one-tenth the price.
However, I can tell you from experience that in one application I have, cable quality definitely does matter, at least when using 1080p carrying audio (not HD audio or anything special). With cheap cables I would get occasional (maybe once a week) HDMI protocol error screens pop up and everything would stop. Funny you should mention that super-cheap Dollarama cable because I tried that too. That was the one that barely worked at all -- the colours were all off and flickering! With the Monoprice cables, I have not had a single problem, and it's been about two years.
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"The promoters of the global economy see nothing odd or difficult about unlimited economic growth or unlimited consumption in a limited world."
― Wendell Berry |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
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| You had a bad cable, simple as that. I use those Dollarama cables for 1080p60 with 5.1 AC3 audio and have had no issues at all. In fact, I'm using one right now with what I'm watching on my TV. They're fine.
The only time I've ever run into issues with cheap HDMI cables were when trying to use deep colour. |
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Wolfie00My dog is an elitistPremium
join:2005-03-12
kudos:5 | It's entirely possible that it was a bad cable. I never tried it with anything else. But the HDMI errors occurred with two different cables of the same make and type, both very cheap (the kind that are thrown in free with various devices). One would give the errors about once a week, the other might go for a month or more of average viewing. A direct replacement with a Monoprice cable solved the problem permanently. |
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| Like I said earlier, the Future Schlock cables worked out cheaper than the Monoprice, plus Monoprice didn't have them in the length that I wanted.
On the subject of HDMI cables, I've ordered HDMI cables from Monoprice in the past. Those things are about as flexible as a steel rod. On most of my equipment these days I'm using dollar store HDMI cables simply because the Monoprice ones are too rigid and too difficult to make fit without a hydraulic press brake to bend them |
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 milnoc
join:2001-03-05
H3B
kudos:1 | reply to ZombieBanner
said by ZombieBanner:Never buy cables from futureshop or bestbuy.
Cables are marked up over 100% You missed a zero.
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