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Robleh

join:2009-07-14
canada
reply to hybrid_r

Re: [Cable] Peak hours SUPER slow!

»www.speedtest.net/result/2434085350.png

28/1 fluke test



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
Reviews:
·TekSavvy DSL
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reply to 34764170

said by 34764170:

said by Tx:

I hosted game servers off my 5 meg DSL with TSI for years. Downloaded tons and had no complaints. 5meg is a lot more then just mild browsing. You can use the connection no problemo.

What you consider acceptable for the job and what I consider acceptable for the job are the not the same thing. I had a 5Mb DSL connection for years and it was pretty painful doing much of anything other than e-mail/light web surfing. To me 5Mb even as of quite a few years ago is the modern day equivalent of dial-up. 5Mb DSL isn't even 5, it is 4.3.

Frequently my connection has two Netflix sessions running. I couldn't even run 1 Netflix session plus a single download on a 5Mb connection never mind multiple downloads and various other things I tend to do on a regular basis.

I'm not too sure what you're not understanding. I said we as a people could get around in my original post, survive, live with, not die, manage, work with a 5 meg connection.

We also managed off our Netflix sub as well as zero issues with 2 voip lines. Being a business owner who depends on his connection being fast, and relies on the voip lines, i survived, it was managed. This was the only point to what i said. You are of the minority who believe you cannot live with 5meg. Should 5 meg even be sold anymore? no, it's exactly like you compared it to. We're 2013 and 5 meg shouldn't even be advertised at it's ridiculous price

So you not being able to run netflix was your own problem, not the 5 meg. Our house had no issues running it, my father in-law's off Bell 5 meg when we're up north runs netflix no problem. You're debating with me if it's survivable, not even sure why. All i said was we could get around with it if we had to.

Either way, this is going off topic considering there is a bigger issue at hand as this thread mentions and i'm very curious about but seems to lack any proper response

graniterock
Premium
join:2003-03-14
London, ON
Reviews:
·WIND Mobile
·TekSavvy Cable
reply to UnixMan

said by UnixMan:

You are very welcome! Sorry for my aggressive tone but the problem is really annoying.

I'd be mad too. For me, if I started to see less than 15 - 20 mbps on my 28 plan I would start to think about my options. But do file a ticket. TSI has said before they track these things and do put pressure on for the last mile to be fixed if the problem is found to be there. People do need to complain so that they can establish a pattern.

Bottom line is there is no evidence of throttling by teksavvy as some have suggested. There are however bottlenecks. Usually it can be found in the last mile. Sometimes it's further along. That peak time congestion thread is interesting because it definitely showed bottlenecks in their international routing. It should be noted that the people in that thread interpreted the problem as congestion, not throttling.

For those complaining of fanboism: There is nothing in this thread that would help the community troubleshoot your problem(s). You need to give people something to work.

Helpful things would be location, modem type (docsis 2 or 3), results of speed tests from different times of day. Bonus points for tracert, ping tests and which DNS server you are using, and posting teksavvy's response to your tech support request.

34764170

join:2007-09-06
Etobicoke, ON
reply to UnixMan

said by UnixMan:

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?

No, it is not an unofficial TekSavvy policy.

You were never guaranteed any particular speed at any time. Try actually reading the terms of service for any ISP.

34764170

join:2007-09-06
Etobicoke, ON
reply to Tx

said by Tx:

I hosted game servers off my 5 meg DSL with TSI for years. Downloaded tons and had no complaints. 5meg is a lot more then just mild browsing. You can use the connection no problemo.

What you consider acceptable for the job and what I consider acceptable for the job are the not the same thing. I had a 5Mb DSL connection for years and it was pretty painful doing much of anything other than e-mail/light web surfing. To me 5Mb even as of quite a few years ago is the modern day equivalent of dial-up. 5Mb DSL isn't even 5, it is 4.3.

Frequently my connection has two Netflix sessions running. I couldn't even run 1 Netflix session plus a single download on a 5Mb connection never mind multiple downloads and various other things I tend to do on a regular basis.


Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
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reply to 34764170

said by 34764170:

said by Tx:

I did say get around aka survive. Not dying if all we had was 5meg.
Not arguing the issue as even in that old thread it was never addressed

Yes, if I went back to just checking e-mail and light web surfing then sure I could survive on 5Mbps.

I hosted game servers off my 5 meg DSL with TSI for years. Downloaded tons and had no complaints. 5meg is a lot more then just mild browsing. You can use the connection no problemo.

Hell i used the 5Meg connection and updates for my Xen/OpenVZ template updates daily on about 40 severs. It's very usable, just not fast. It's not a disagreement that the speed sucks and that it's not 90's speeds. I'm not disagreeing there, but the speed is far better then "light web surfing"

34764170

join:2007-09-06
Etobicoke, ON
reply to Tx

said by Tx:

I did say get around aka survive. Not dying if all we had was 5meg.
Not arguing the issue as even in that old thread it was never addressed

Yes, if I went back to just checking e-mail and light web surfing then sure I could survive on 5Mbps.

UnixMan

join:2012-10-14
reply to 34764170

Absolutely true!

Mongoose, how do you know about what you are telling? Are you a TekSavvy owner, employee ...? If you are so informed in TekSavvy business how then can you explain the picture I just pointed to?


34764170

join:2007-09-06
Etobicoke, ON
reply to The Mongoose

said by The Mongoose:

Absolutely not true. TekSavvy has no time-based restrictions on cable usage. For DSL, unlike Acanac, Teksavvy chooses to have a cap on usage from 8AM-2AM rather than a cap on rates.

They have a cap if you choose the cap.

The Mongoose

join:2010-01-05
Toronto, ON
reply to UnixMan

said by UnixMan:

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?

Absolutely not true. TekSavvy has no time-based restrictions on cable usage. For DSL, unlike Acanac, Teksavvy chooses to have a cap on usage from 8AM-2AM rather than a cap on rates.
Expand your moderator at work

UnixMan

join:2012-10-14
reply to UnixMan

Re: [Cable] Peak hours SUPER slow!

I meant Acanac "Peak Hour Rate Limit".


UnixMan

join:2012-10-14
reply to Tx

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
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reply to 34764170

said by 34764170:

said by Tx:

i think it's just the matter oF paying the additional $$$ .... quiet honestly we all could get around no problem with a 2-5 meg connection so 5-10 is very good compared to a lot.

Speak for yourself. I could not. Otherwise I would be on a 5Mbps connection.

I did say get around aka survive. Not dying if all we had was 5meg.
Not arguing the issue as even in that old thread it was never addressed

34764170

join:2007-09-06
Etobicoke, ON
reply to JeanInNepean

said by JeanInNepean:

What you are paying for is "Up to 25Mbps", or whatever package you ordered. Unfortunately, cable is a shared connection. When a lot of users trying to to the internet at once, your bandwidth will likely be reduced.

Everything is a "shared" connection. There is no guarantee of any connection type especially for consumer connectivity to have full bandwidth at any particular time or to any particular destination network.

34764170

join:2007-09-06
Etobicoke, ON
reply to Tx

said by Tx:

i think it's just the matter of paying the additional $$$ .... quiet honestly we all could get around no problem with a 2-5 meg connection so 5-10 is very good compared to a lot.

Speak for yourself. I could not. Otherwise I would be on a 5Mbps connection.

UnixMan

join:2012-10-14
reply to Tx

Yes it's been an issue since that time. There is a lot of threads with the same complaints. Some of them I listed in here



Tx
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join:2008-11-19
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reply to UnixMan

said by UnixMan:

You are very welcome! Sorry for my aggressive tone but the problem is really annoying.

I noticed that thread was last september. Is this still an issue? No one updated that thread

UnixMan

join:2012-10-14
reply to Tx

You are very welcome! Sorry for my aggressive tone but the problem is really annoying.



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
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reply to UnixMan

said by UnixMan:

Unbelievable! These fan boys are tying to focus people on something else but this thread topic. This is the picture that reflects the problem (Peak-time congestion forum thread). It has to be explained by somebody at TekSavvy!!! Is THROTTLING really dead?

I take what i said back. That picture sure leaves a lot to suggestion. I had not seen that. That looks like throttling for sure. I didn't follow that thread myself since i'm not experiencing the same problem. Thanks for showing the pic though. Interesting.

UnixMan

join:2012-10-14
reply to Tx

Unbelievable! These fan boys are tying to focus people on something else but this thread topic. This is the picture that reflects the problem (Peak-time congestion forum thread). It has to be explained by somebody at TekSavvy!!! Is THROTTLING really dead?



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
reply to HeadSpinning

i think it's just the matter of paying the additional $$$ .... quiet honestly we all could get around no problem with a 2-5 meg connection so 5-10 is very good compared to a lot.


HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5
reply to hybrid_r

said by hybrid_r:

I am paying for a 25 Mbps service from TSI and it NEVER reaches anything close after 6:00pm PST. I am getting ridiculous speeds of about 5-10 Mbps during those hours!

Is anyone experiencing the same thing? It was never this bad when I was with Shaw Cable.

While I agree you're paying for and should be getting 25 Mbps, I would like to know what application won't work with a 5-10 Mbps connection?
--
MNSi Internet - »www.mnsi.net

UnixMan

join:2012-10-14
reply to morisato

Anyone at TEKSAVVY !!!


morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
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·ELECTRONICBOX
reply to hybrid_r

i am on the Dsl side and my speeds do dip on some days but tonight is good and rarely below 10 usally closer to 15 for me



--
Every time Someone leaves Sympatico an Angel gets its wings.
Expand your moderator at work

phlypsyde

join:2011-05-09
Vancouver, BC
reply to hybrid_r

Re: [Cable] Peak hours SUPER slow!

I'm seeing the same results as well. This is definitely a recent congestion issue at peak times. I experience packet loss & lower total bandwidth.

Has anyone heard from Teksavvy on the matter?


JeanInNepean

join:2012-09-19
Nepean, ON
Reviews:
·TekSavvy TekTalk
·voip.ms
·Primus Talkbroad..
reply to hybrid_r

said by hybrid_r:

I am paying for a 25 Mbps service from TSI and it NEVER reaches anything close after 6:00pm PST.

What you are paying for is "Up to 25Mbps", or whatever package you ordered. Unfortunately, cable is a shared connection. When a lot of users trying to to the internet at once, your bandwidth will likely be reduced.

Riplin

join:2002-05-13
canada
reply to hybrid_r

Welcome to cable