dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
7
share rss forum feed

HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5
reply to hybrid_r

Re: [Cable] Peak hours SUPER slow!

said by hybrid_r:

I am paying for a 25 Mbps service from TSI and it NEVER reaches anything close after 6:00pm PST. I am getting ridiculous speeds of about 5-10 Mbps during those hours!

Is anyone experiencing the same thing? It was never this bad when I was with Shaw Cable.

While I agree you're paying for and should be getting 25 Mbps, I would like to know what application won't work with a 5-10 Mbps connection?
--
MNSi Internet - »www.mnsi.net


Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12

i think it's just the matter of paying the additional $$$ .... quiet honestly we all could get around no problem with a 2-5 meg connection so 5-10 is very good compared to a lot.


UnixMan

join:2012-10-14

Unbelievable! These fan boys are tying to focus people on something else but this thread topic. This is the picture that reflects the problem (Peak-time congestion forum thread). It has to be explained by somebody at TekSavvy!!! Is THROTTLING really dead?



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed

said by UnixMan:

Unbelievable! These fan boys are tying to focus people on something else but this thread topic. This is the picture that reflects the problem (Peak-time congestion forum thread). It has to be explained by somebody at TekSavvy!!! Is THROTTLING really dead?

I take what i said back. That picture sure leaves a lot to suggestion. I had not seen that. That looks like throttling for sure. I didn't follow that thread myself since i'm not experiencing the same problem. Thanks for showing the pic though. Interesting.

UnixMan

join:2012-10-14

You are very welcome! Sorry for my aggressive tone but the problem is really annoying.



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed

said by UnixMan:

You are very welcome! Sorry for my aggressive tone but the problem is really annoying.

I noticed that thread was last september. Is this still an issue? No one updated that thread

UnixMan

join:2012-10-14

Yes it's been an issue since that time. There is a lot of threads with the same complaints. Some of them I listed in here


34764170

join:2007-09-06
Etobicoke, ON
reply to Tx

said by Tx:

i think it's just the matter of paying the additional $$$ .... quiet honestly we all could get around no problem with a 2-5 meg connection so 5-10 is very good compared to a lot.

Speak for yourself. I could not. Otherwise I would be on a 5Mbps connection.


Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed

said by 34764170:

said by Tx:

i think it's just the matter oF paying the additional $$$ .... quiet honestly we all could get around no problem with a 2-5 meg connection so 5-10 is very good compared to a lot.

Speak for yourself. I could not. Otherwise I would be on a 5Mbps connection.

I did say get around aka survive. Not dying if all we had was 5meg.
Not arguing the issue as even in that old thread it was never addressed

UnixMan

join:2012-10-14

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?


UnixMan

join:2012-10-14

I meant Acanac "Peak Hour Rate Limit".


The Mongoose

join:2010-01-05
Toronto, ON
Reviews:
·TekSavvy Cable
reply to UnixMan

said by UnixMan:

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?

Absolutely not true. TekSavvy has no time-based restrictions on cable usage. For DSL, unlike Acanac, Teksavvy chooses to have a cap on usage from 8AM-2AM rather than a cap on rates.

34764170

join:2007-09-06
Etobicoke, ON

said by The Mongoose:

Absolutely not true. TekSavvy has no time-based restrictions on cable usage. For DSL, unlike Acanac, Teksavvy chooses to have a cap on usage from 8AM-2AM rather than a cap on rates.

They have a cap if you choose the cap.

UnixMan

join:2012-10-14

Absolutely true!

Mongoose, how do you know about what you are telling? Are you a TekSavvy owner, employee ...? If you are so informed in TekSavvy business how then can you explain the picture I just pointed to?


34764170

join:2007-09-06
Etobicoke, ON
reply to Tx

said by Tx:

I did say get around aka survive. Not dying if all we had was 5meg.
Not arguing the issue as even in that old thread it was never addressed

Yes, if I went back to just checking e-mail and light web surfing then sure I could survive on 5Mbps.


Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed

said by 34764170:

said by Tx:

I did say get around aka survive. Not dying if all we had was 5meg.
Not arguing the issue as even in that old thread it was never addressed

Yes, if I went back to just checking e-mail and light web surfing then sure I could survive on 5Mbps.

I hosted game servers off my 5 meg DSL with TSI for years. Downloaded tons and had no complaints. 5meg is a lot more then just mild browsing. You can use the connection no problemo.

Hell i used the 5Meg connection and updates for my Xen/OpenVZ template updates daily on about 40 severs. It's very usable, just not fast. It's not a disagreement that the speed sucks and that it's not 90's speeds. I'm not disagreeing there, but the speed is far better then "light web surfing"

34764170

join:2007-09-06
Etobicoke, ON

said by Tx:

I hosted game servers off my 5 meg DSL with TSI for years. Downloaded tons and had no complaints. 5meg is a lot more then just mild browsing. You can use the connection no problemo.

What you consider acceptable for the job and what I consider acceptable for the job are the not the same thing. I had a 5Mb DSL connection for years and it was pretty painful doing much of anything other than e-mail/light web surfing. To me 5Mb even as of quite a few years ago is the modern day equivalent of dial-up. 5Mb DSL isn't even 5, it is 4.3.

Frequently my connection has two Netflix sessions running. I couldn't even run 1 Netflix session plus a single download on a 5Mb connection never mind multiple downloads and various other things I tend to do on a regular basis.

34764170

join:2007-09-06
Etobicoke, ON
reply to UnixMan

said by UnixMan:

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?

No, it is not an unofficial TekSavvy policy.

You were never guaranteed any particular speed at any time. Try actually reading the terms of service for any ISP.

graniterock

join:2003-03-14
London, ON
Reviews:
·WIND Mobile
·TekSavvy Cable
reply to UnixMan

said by UnixMan:

You are very welcome! Sorry for my aggressive tone but the problem is really annoying.

I'd be mad too. For me, if I started to see less than 15 - 20 mbps on my 28 plan I would start to think about my options. But do file a ticket. TSI has said before they track these things and do put pressure on for the last mile to be fixed if the problem is found to be there. People do need to complain so that they can establish a pattern.

Bottom line is there is no evidence of throttling by teksavvy as some have suggested. There are however bottlenecks. Usually it can be found in the last mile. Sometimes it's further along. That peak time congestion thread is interesting because it definitely showed bottlenecks in their international routing. It should be noted that the people in that thread interpreted the problem as congestion, not throttling.

For those complaining of fanboism: There is nothing in this thread that would help the community troubleshoot your problem(s). You need to give people something to work.

Helpful things would be location, modem type (docsis 2 or 3), results of speed tests from different times of day. Bonus points for tracert, ping tests and which DNS server you are using, and posting teksavvy's response to your tech support request.


Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
Mississauga, ON
kudos:12
Reviews:
·TekSavvy DSL
·FreePhoneLine
·Rogers Hi-Speed
reply to 34764170

said by 34764170:

said by Tx:

I hosted game servers off my 5 meg DSL with TSI for years. Downloaded tons and had no complaints. 5meg is a lot more then just mild browsing. You can use the connection no problemo.

What you consider acceptable for the job and what I consider acceptable for the job are the not the same thing. I had a 5Mb DSL connection for years and it was pretty painful doing much of anything other than e-mail/light web surfing. To me 5Mb even as of quite a few years ago is the modern day equivalent of dial-up. 5Mb DSL isn't even 5, it is 4.3.

Frequently my connection has two Netflix sessions running. I couldn't even run 1 Netflix session plus a single download on a 5Mb connection never mind multiple downloads and various other things I tend to do on a regular basis.

I'm not too sure what you're not understanding. I said we as a people could get around in my original post, survive, live with, not die, manage, work with a 5 meg connection.

We also managed off our Netflix sub as well as zero issues with 2 voip lines. Being a business owner who depends on his connection being fast, and relies on the voip lines, i survived, it was managed. This was the only point to what i said. You are of the minority who believe you cannot live with 5meg. Should 5 meg even be sold anymore? no, it's exactly like you compared it to. We're 2013 and 5 meg shouldn't even be advertised at it's ridiculous price

So you not being able to run netflix was your own problem, not the 5 meg. Our house had no issues running it, my father in-law's off Bell 5 meg when we're up north runs netflix no problem. You're debating with me if it's survivable, not even sure why. All i said was we could get around with it if we had to.

Either way, this is going off topic considering there is a bigger issue at hand as this thread mentions and i'm very curious about but seems to lack any proper response

hybrid_r

join:2013-01-05
Surrey, BC
reply to HeadSpinning

said by HeadSpinning:

said by hybrid_r:

I am paying for a 25 Mbps service from TSI and it NEVER reaches anything close after 6:00pm PST. I am getting ridiculous speeds of about 5-10 Mbps during those hours!

Is anyone experiencing the same thing? It was never this bad when I was with Shaw Cable.

While I agree you're paying for and should be getting 25 Mbps, I would like to know what application won't work with a 5-10 Mbps connection?

It is absolutely an issue with the inflated price I am paying for. If I wanted a 5-10 Mbps line, I would have stayed with my previous ISP for a better price. That was Shaw Cable and speeds were always consistent.

34764170

join:2007-09-06
Etobicoke, ON

1 edit
reply to Tx

said by Tx:

We also managed off our Netflix sub as well as zero issues with 2 voip lines. Being a business owner who depends on his connection being fast, and relies on the voip lines, i survived, it was managed. This was the only point to what i said. You are of the minority who believe you cannot live with 5meg. Should 5 meg even be sold anymore? no, it's exactly like you compared it to. We're 2013 and 5 meg shouldn't even be advertised at it's ridiculous price

So you not being able to run netflix was your own problem, not the 5 meg. Our house had no issues running it, my father in-law's off Bell 5 meg when we're up north runs netflix no problem. You're debating with me if it's survivable, not even sure why. All i said was we could get around with it if we had to.

Either way, this is going off topic considering there is a bigger issue at hand as this thread mentions and i'm very curious about but seems to lack any proper response

No, it wasn't my problem. Considering one Netflix session consumes a whole 5 Mbps (encoding is at 3800 Kb/sec + audio track + TCP overhead) line where is the bandwidth for me to download too? DSL 5 Mbps is not 5 Mbps either, it is 4.3. I specifically upgraded because it simply was not enough bandwidth to get by comfortably. The year isn't 2000. What I'm willing to accept to "get by" isn't the same.


neuromancer1

join:2007-01-22
York, ON
Reviews:
·VMedia
reply to Tx

said by Tx:

i think it's just the matter of paying the additional $$$ .... quiet honestly we all could get around no problem with a 2-5 meg connection so 5-10 is very good compared to a lot.

2-5 meg no way you cannot stream Netflix on that. That's like the darkages of TSI DSL service before they offered cable. Scary to think of even returning to such slow speeds.