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UnixMan

join:2012-10-14
reply to Tx

Re: [Cable] Peak hours SUPER slow!

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?


UnixMan

join:2012-10-14

I meant Acanac "Peak Hour Rate Limit".


The Mongoose

join:2010-01-05
Toronto, ON
Reviews:
·TekSavvy Cable
reply to UnixMan

said by UnixMan:

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?

Absolutely not true. TekSavvy has no time-based restrictions on cable usage. For DSL, unlike Acanac, Teksavvy chooses to have a cap on usage from 8AM-2AM rather than a cap on rates.

34764170

join:2007-09-06
Etobicoke, ON

said by The Mongoose:

Absolutely not true. TekSavvy has no time-based restrictions on cable usage. For DSL, unlike Acanac, Teksavvy chooses to have a cap on usage from 8AM-2AM rather than a cap on rates.

They have a cap if you choose the cap.

UnixMan

join:2012-10-14

Absolutely true!

Mongoose, how do you know about what you are telling? Are you a TekSavvy owner, employee ...? If you are so informed in TekSavvy business how then can you explain the picture I just pointed to?


34764170

join:2007-09-06
Etobicoke, ON
reply to UnixMan

said by UnixMan:

Guys, it looks like this is an unofficial TekSavvy (but official for other third party ISP) rule. Look at Acanac "DSL packages Overview". This is exactly what we are seeing every evening!

The problem is that TekSavvy never mentioned it. Is it a kind of fraud?

No, it is not an unofficial TekSavvy policy.

You were never guaranteed any particular speed at any time. Try actually reading the terms of service for any ISP.