| reply to ABBJason
Re: Speeds slow around 7pm... Speaking of routers. My package says that it includes free WIFI on my bill, what does that mean? Does that mean I can pick up a router to use for free, or does someone have to install it?
I have an existing router, but it is years old. Just wondering. |
| We started leasing routers a year or so ago. Some of the bundle deals include a router without an additional monthly charge. However, they do require the tech to come out and install them, and configure them. Basically if we are going to support the router, we're going to have to send someone out to hook it up and configure it. I know there are people out there who could set up their own router, I'm sure most of the people posting here could, but that is the company line. I don't want to quote the price because I'm not 100% sure it is the same in all markets, but it is usually less than a standard service call charge. Call customer service and double check. The current brand of router we carry is a Cisco-Linksys e1500.
They are testing all in one devices instead of stand alone routers now, so this may all change in the future. |
