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Anonymous
Premium
join:2004-06-01
IA
kudos:2
reply to bulletsam

Re: [IL] Latency issues.

Your latency is not bad but your speed is too low if you have 50/5 service.
--
I speak for myself, not my employer.



bulletsam

join:2008-04-08
Charleston, IL
Reviews:
·Mediacom

1 edit

Latency is not bad? lol, ok. Sure acts bad considering the norm is 25ms. Yes, I have 50/5 service.




I'd say the weather isn't helping, we've had ice precipitation in Illinois and Indiana all day.

jhamps10

join:2006-01-06
Flora, IL

yeah mine has been horrible all day here in Charleston, I can't even get speedtest to load now to see just how slow it is


jhamps10

join:2006-01-06
Flora, IL
reply to bulletsam

you may want to PM mediacom chad or tweet mediacom support, I went to them to see if anyone else had complained of slow sppeds and latency, they sent a reset to the modem and now I'm getting speeds back to normal now



bulletsam

join:2008-04-08
Charleston, IL
Reviews:
·Mediacom

Well, it worked. I hate calling support, but I took a chance.




Thanks for the info.

jhamps10

join:2006-01-06
Flora, IL

heh so do I, hate being bewiltered on the phone by some dummy who thinks I don't know what I'm doing... that's why the first place I go is @mediacomsupport on twitter or their website forums and post there


wth
Premium
join:2002-02-20
Iowa City,IA
Reviews:
·Mediacom
reply to Anonymous

said by Anonymous:

Your latency is not bad but your speed is too low if you have 50/5 service.

64ms to Mediacoms hop #3 (172.30.9.189) is way to high. Should be under 30/35ms.


Anonymous
Premium
join:2004-06-01
IA
kudos:2

1 edit

I still stand by my opinion. You obviously can disagree. Below 100ms to Google is OK in my book.
--
I speak for myself, not my employer.



Tehrasha

join:2004-12-15
Vinton, IA

said by Anonymous:

Below 100ms to Google is OK in m book.

I guess it all depends on what you are accustomed to seeing.
If my ping to google (8.8.8.8) suddenly jumped to being over 50ms consistently, I would raise an eyebrow at least.

»i632.photobucket.com/albums/uu41···ping.png

Interesting that my ping to a sever in Des Moines is nearly double that to Google...


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:11
Reviews:
·SONIC.NET
·Pacific Bell - SBC
reply to Anonymous

said by Anonymous:

I still stand by my opinion. You obviously can disagree. Below 100ms to Google is OK in my book.

For HSI connections (DOCSIS or DSL), Google should never be more than 35 ms away in most cases:
Tracing route to www.google.com [74.125.224.116]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms     1 ms  192.168.42.1
  2    26 ms    26 ms    26 ms  173-228-7-1.dsl.static.sonic.net [173.228.7.1]
  3    25 ms    24 ms    25 ms  gig1-4.cr1.lsatca11.sonic.net [70.36.243.13]
  4    24 ms    24 ms    24 ms  0.xe-5-1-0.gw.pao1.sonic.net [69.12.211.1]
  5    26 ms    24 ms    32 ms  0.xe-6-0-0.gw3.equinix-sj.sonic.net [64.142.0.185]
  6    25 ms    25 ms    26 ms  eqixsj-google-gige.google.com [206.223.116.21]
  7    26 ms    26 ms    25 ms  216.239.49.168
  8    27 ms    27 ms    27 ms  64.233.174.109
  9    27 ms    26 ms    26 ms  nuq04s08-in-f20.1e100.net [74.125.224.116]
 
Trace complete.
 

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum