reply to KK2011
Re: Need advise on what to do.... You can try contacting the support staff in the 'Direct' forum. But chances are you'll just get "We don't know." or a repair date that will turn out to be a lie.
If there's no competition in your town, you have no choice, you need to either take what WS gives you, or give up the net.
I'm in the same position as you, I work from home and require the net during business hours, and I don't get even 1mbit, with disconnects twice an hour all day long.
EDIT: For the record, I'm posting on this forum using dialup now. Its far more stable than the windstream dsl, and at least allows me to check my email.