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hbogouser

@comcast.net

hbo go not working

hi all,

every time i try to log in to hbo go, i get the same error message:

HTTP status 404 - /SSOPOST/metaAlias/realm5/idpv2

the login has worked for me before in firefox, so i'm assuming the browser is not the issue since i haven't changed any of its settings.

i just called optimumonline and they said it was a system-wide problem...is anyone else having the same problem or tell me what they think the issue is? thanks



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

Usually a 404 error means that a page cannot be found, so it is moer than likely an issue on HBO's side.


frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1
reply to hbogouser

System-wide issue means everyone should have been affected. It is working now.



whycall

@optonline.net
reply to hbogouser

If HBOgo isn't working why would you call Cablevision?


frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1
Reviews:
·Optimum Online

It depends if the issue is with CV passing the info to HBO or HBO not validating correctly. A good rule of thumb is if you go to »www.optimum.net/tvtogo and can't get to other TV To Go services you are entitled to, call CV & not HBO. If you can't get to HBO only, call HBO (or, wait it out, of course).