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ekster
Hi there
Premium Member
join:2010-07-16
Sainte-Anne-De-Bellevue, QC

ekster to amjsolstice

Premium Member

to amjsolstice

Re: Teksavvy - Actually Unlimited?

I only had to use it twice in 3 years.

Once, I had to call them because Bell screwed around and disconnected us for some reason. They got it fixed pretty quick.

A second time was on the forums, I had to ask them to give me a speed adjustment because Bell, after reconnecting me in the above screw up, decided to set my profile to 3 Mbps... they also fixed this pretty quick.

And yeah, unlimited is really unlimited, no soft caps or cut offs.

jmck
formerly 'shaded'
join:2010-10-02
Ottawa, ON

jmck

Member

every time i've called TSI support, my wait time is over 30 minutes. Getting through sales/whatever else is pretty fast.
komi
join:2011-07-08
North York, ON

komi

Member

Few days ago I called:
- TD because my Visa card was broken-waiting time=25 min;
- Rogers to activate a new HD box-waiting time=20 min;
- Bell to cancel home phone- waiting time=35 min
- and so on.
At least with Teksavvy you have Direct Forum
The_Hatta
join:2011-08-16
canada

The_Hatta to jmck

Member

to jmck
Every time I call rogers the wait time is over 45 minutes.... I'd rather have Teksavvy's wait time....

JC_
Premium Member
join:2010-10-19
Nepean, ON

JC_

Premium Member

said by The_Hatta:

Every time I call rogers the wait time is over 45 minutes.... I'd rather have Teksavvy's wait time....

When I was with Rogers I never had a wait time over 10 minutes, it was usually only around 2-5 minutes.