|reply to Rhp3 |
Re: Wowway HD service-- plymouth mi area
said by Rhp3:
Our HD service stopped working last night. Troubleshooting by powering down the box did nothing. It sat unplugged all night. This morning I lugged it in. It appeared to boot up correctly; however, we get no cable signal HD or otherwise. The guide comes up but there is no picture. Attempts to call wowway are futile because their phone system fails repeatedly--we keep getting kicked back to the welcome message. Any others experiencing this? We've had wow for ever a decade and have loved them but suddenly their service has become terrible.
If you could send me your account number and phone number in a private message, as well as the name on your account and a more detailed description of exactly what channels and/or services aren't working, I can take a closer look at them for you.--
Dan Della Terza
WOW! Internet, Cable & Phone
CMTS Operations Engineer
Wow Dan, not sure how to send a private message here. I'm new to this forum.
tmpchaosRequiescat in paceNumquam oblitusReviews:
You'll need to go here: »/prof/new
and register (it's free). Then just click on the little
in his post to send the message.--
Thanks. I figured it out after finding that I wasn't even logged in. It's been a long day.