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guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:3
reply to brownd

Re: Dropping phone service from FiOS bundle

There is no ETF going from triple to double, never was. I did the change a few months ago, welcome to CSR roulette

brownd

join:2007-01-05
Fanwood, NJ
Yes indeed, welome to roulette. Thanks.

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:3
Reviews:
·Verizon FiOS
FYI, your contract WILL be a new 2 year one unless you going to the higher cost month to month, there is no such thing with Verizon as modifying a contract, its always a new one for any service changes ( you can change premium content that's it , like add HBO )

brownd

join:2007-01-05
Fanwood, NJ
Thanks. That was not obvious to me during either call with Verizon.

brownd

join:2007-01-05
Fanwood, NJ
So, I ported my number over to Ooma and automatically I dropped to the double play package and my contract has not been extended. Seems fair to me.