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Scatcatpdx
Fur It Up

join:2007-06-22
Portland, OR
Reviews:
·Comcast

[WIN8] unable to download app from store

I been having a problem with Windows App store; I keep getting Your purchase couldn't be Completed error. MS keep saying there is something wrong with my set up, I have notice strange behavior , as I wold create a new account, MS Store sees apps on my system , but when I log into my Windows Account, Windows Store no longer see apps on my system.
MS tech support has not been any help

Gem
Premium
join:2005-09-10
kudos:4
Are you using a current, updated version of IE 9.0 or later?

I found it impossible to download the update with Firefox, but it downloaded just fine with Internet Explorer. No surprise there, eh?


Scatcatpdx
Fur It Up

join:2007-06-22
Portland, OR
The issue is windows 8 Store app


Scatcatpdx
Fur It Up

join:2007-06-22
Portland, OR
reply to Scatcatpdx
I found a solution while talking to Microsoft the downloaded a app that allows me to download an ISO which I made a dvd and did a clean install