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WOW_Dan
Premium
join:2011-03-24
Naperville, IL
kudos:36
reply to Arristo

Re: WOW Arris DG950 cable modem - how to disable wireless radio

said by Arristo :

Thanks WOW_Dan,

Unfortunately the enable radio box is not there. I checked the Arris Web GUI User's Guide and I see the setting in the manual, but it's not in mine. Also, in the same manual, if you go to the Utilities tab and look at the system information you can see

Bootcode Version 1.2.1.49
Hardware Version 1
Firmware Version 7.5.23

Mine is

Bootcode Version 2.3.1
Hardware Version 3
Firmware Version 7.10.140

I think the enable radio was removed in my version of the firmware.

Do you happen to have access to a modem with the same firmware version and see if that's the case?

Thank you.

I could do better than that really, if you can provide your account number and phone number on the account, I can take a look at your modem and see what's going on with it. If the enable radio option shows for me remotely, l can disable it for you.
--
Dan Della Terza
WOW! Internet, Cable & Phone
CMTS Operations Engineer


Arristo

@cbjlawyers.com
Thanks, that would be great! Can you give me a number to call or email address. I don't feel confident posting my account number on the forum.


AlexE4

join:2006-12-16
Park Ridge, IL
Register really quickly (it's free) and then send WOW_Dan a private message. No one will be able to see it except you and him.