 Reviews:
·TekSavvy Cable
| reply to rocca
Re: Start Communications - New Packages said by rocca:said by CoreyMe:I guess that answers my question too. Sad to hear that, but I appreciate the reply. Some may call me a bit of an optimist at some times, but I have to think the reason it's taking _so_ long to come out with the decision is that the Commission is really trying to get it right. If they do, then consumers will likely have many more options available. I just wanna say, that's how North Americans work. Slowly.... 
Question: Usage cannot be tracked by Rogers right? So technically, it is still unlimited usage. Or does APOI give Rogers the ability to track how much usage you're using?
Also, so you're still losing money on cable with each new subscriber? |
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 | reply to rocca Upgraded to Pro! Thanks Start and Rocca. PM'd a buddy on Start, he's upgraded too. Nice. |
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 jmckformerly 'shaded' join:2010-10-02 Ottawa, ON Reviews:
·TekSavvy DSL
·Start Communicat..
| reply to TomTor3 Why D2 modems are not supported on Standard Cable anymore? They can easily handle that speed. I just bought Standard Cable service from Start this month, and now I have to already buy a new modem to get the new speeds???? This is not fair! What's the technical explanation to that decision to left behind all D2 owners? i'm almost 99% sure you weren't provided a D2 modem if you just bought a modem let alone the last 6+ months. |
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 jmckformerly 'shaded' join:2010-10-02 Ottawa, ON Reviews:
·TekSavvy DSL
·Start Communicat..
| reply to geokilla said by geokilla:said by rocca:said by CoreyMe:I guess that answers my question too. Sad to hear that, but I appreciate the reply. Some may call me a bit of an optimist at some times, but I have to think the reason it's taking _so_ long to come out with the decision is that the Commission is really trying to get it right. If they do, then consumers will likely have many more options available. I just wanna say, that's how North Americans work. Slowly....  Question: Usage cannot be tracked by Rogers right? So technically, it is still unlimited usage. Or does APOI give Rogers the ability to track how much usage you're using? Also, so you're still losing money on cable with each new subscriber? I don't think they can actually track individual users but Rogers does track the entire usage and bills them based on it :/ |
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 roccaStart.caPremium join:2008-11-16 London, ON kudos:11 | reply to geokilla said by geokilla:Question: Usage cannot be tracked by Rogers right? So technically, it is still unlimited usage. Or does APOI give Rogers the ability to track how much usage you're using? No, it's definitely not unlimited. We do track usage and people that are greatly abusing their quota get a call. Once the automated correlation piece is done (waiting on Rogers to finish a piece) then we'll be able to post it on the usage tracker much more easily. Most people have been respectful of their limits and we haven't had to make too many calls or throttle them down. |
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 roccaStart.caPremium join:2008-11-16 London, ON kudos:11 | reply to TomTor3 said by TomTor3 :Why D2 modems are not supported on Standard Cable anymore? They can easily handle that speed. I just bought Standard Cable service from Start this month, and now I have to already buy a new modem to get the new speeds???? This is not fair! What's the technical explanation to that decision to left behind all D2 owners? The new speeds require D3 because they use channel bonding on the upstream and channel bonding is a D3 technology. Unfortunately it's just not technically possible to provision the new packages on the D2 modems. |
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 TOPDAWGPremium join:2005-04-27 Midland, ON kudos:3 | reply to rocca Still no unlimited cable high speed tar other then basic why you got to do this to me? |
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 roccaStart.caPremium join:2008-11-16 London, ON kudos:11 | said by TOPDAWG:Still no unlimited cable high speed tar other then basic why you got to do this to me? It's the man. 
We need sustainable rates from the Commission, then watch out! |
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 brassy join:2004-01-09 Brantford, ON Reviews:
·Start Communicat..
| Assuming if the crtc rates are fair (lololoaoaoaqijlkahfalsdfasdf) and you can increase the quotas, they will be offered to both groups (the ones that choose to upgrade now, and the others that havent)?
And whats our quota for this month if we do the upgrade? eg, 200 gb or 150gb for the 39$ red package? |
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 roccaStart.caPremium join:2008-11-16 London, ON kudos:11 | I think what you're asking is if we'd be upgrading the grandfathered packages with new quotas? If so, then no probably not - it would be sort of pointless since the new packages would have the same/higher quotas and faster speeds for the same price.
As for this month, if you change then it's the new quota. |
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 | reply to rocca said by rocca:The new speeds require D3 because they use channel bonding on the upstream and channel bonding is a D3 technology. Unfortunately it's just not technically possible to provision the new packages on the D2 modems. That's not true. D2 can support up to 30Mbps upstream. I know that in Canada 2Mbps upstream speed sounds incredible, but those kind of speeds were common in Europe 5 years ago using D2 technology. Can you guys double-check it? I know Rogers has this kind of ridiculous requirements (like requiring D3 modems in order to increase monthly cap form 60GB to 80GB) but does Start.ca really have to do that too? |
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 bt join:2009-02-26 canada kudos:1 Reviews:
·Start Communicat..
| said by TomTor3 :I know Rogers has this kind of ridiculous requirements (like requiring D3 modems in order to increase monthly cap form 60GB to 80GB) but does Start.ca really have to do that too? Rogers has final say on what modems can get what speed profiles on their network. |
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 mickw99 join:2003-04-09 Kitchener, ON kudos:1 | reply to rocca if i call in would someone be able to tell me how much usage I've used in the past several months i've been with Start so I can have an idea if it's worth the upgrade? |
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 roccaStart.caPremium join:2008-11-16 London, ON kudos:11 | Not over the phone, but if you PM me your account # and IP from www.start.ca/go/ip I can take a look. |
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 roccaStart.caPremium join:2008-11-16 London, ON kudos:11 | reply to TomTor3 said by TomTor3 :That's not true. D2 can support up to 30Mbps upstream. I know that in Canada 2Mbps upstream speed sounds incredible, but those kind of speeds were common in Europe 5 years ago using D2 technology. Can you guys double-check it? I know Rogers has this kind of ridiculous requirements (like requiring D3 modems in order to increase monthly cap form 60GB to 80GB) but does Start.ca really have to do that too? All the new speed profiles are configured to use channel bonding, without channel bonding support they can't register to pickup the profile, despite theoretical single channel speeds. Ie, the speed is irrelevant, it's the fact that the new profiles are configured using D3 technology. Even if it was technically possible to have a D2 modem pickup channel bonding (which it can't), Red doesn't allow orders to be submitted with D2 modems on the new speeds and will reject the order/change. |
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 Reviews:
·TekSavvy Cable
| reply to rocca said by rocca:said by geokilla:Question: Usage cannot be tracked by Rogers right? So technically, it is still unlimited usage. Or does APOI give Rogers the ability to track how much usage you're using? No, it's definitely not unlimited.  We do track usage and people that are greatly abusing their quota get a call. Once the automated correlation piece is done (waiting on Rogers to finish a piece) then we'll be able to post it on the usage tracker much more easily. Most people have been respectful of their limits and we haven't had to make too many calls or throttle them down. Oh really? Because last I heard and read, there is still no usage tracking for cable IISP customers... When did this change? Or does this only apply to Start and not Teksavvy? The usage tracking that is. |
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 TOPDAWGPremium join:2005-04-27 Midland, ON kudos:3 | yeah still think that is true. While I know that it may change soon or never it's not cool to sign up for a 200GB cap then use a TB in a month just cause you can. No way Start wants to state the date the tracking will be live.
They may can track you like they said and call you but it may not be ready where they can force you to pay for overages. |
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 roccaStart.caPremium join:2008-11-16 London, ON kudos:11 | reply to geokilla said by geokilla:Oh really? Because last I heard and read, there is still no usage tracking for cable IISP customers... When did this change? We've been tracking since end of November. |
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 Gami00 join:2010-03-11 Mississauga, ON | reply to geokilla said by geokilla:Oh really? Because last I heard and read, there is still no usage tracking for cable IISP customers... When did this change? Or does this only apply to Start and not Teksavvy? The usage tracking that is. This seems pretty obvious. With APOI implementation, all traffic goes through Rogers/Cogeco's systems now before handing off to the TPIA's link.. with that rogers and cogeco can now use their same tracking system they use for their own users for the TPIA's.
Tek's Roger's implementation can't do this yet as they're not on APOI yet, so it's basically not tracked and you're under an honour system to stay under your cap if you don't have the unlimited plan.
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 Reviews:
·TekSavvy Cable
| reply to TOPDAWG said by TOPDAWG:yeah still think that is true. While I know that it may change soon or never it's not cool to sign up for a 200GB cap then use a TB in a month just cause you can. No way Start wants to state the date the tracking will be live.
They may can track you like they said and call you but it may not be ready where they can force you to pay for overages. Lol I won't be like that, don't worry. It's just that I normally use around 100GB/month, but sometimes I download anime series and what not, and those series itself would push me up to 150GB or more. Never have I hit 200GB... |
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