 TOPDAWGPremium
join:2005-04-27
Midland, ON
kudos:3 | reply to tristen1230
Re: Start Communications - New Packages oh if strat does that I'll switch to them. |
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Reviews:
 ·Start Communicat..
| reply to rocca
said by rocca:It's likely that 'option c' will be the approach we take, it's easy to explain still and gives people the ability to accomplish the unlimited off peak that they are looking for.
I do like Option "C"  |
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 JCohenPremium
join:2010-10-19
Nepean, ON
kudos:3
·Start Communicat..
 ·TekSavvy Cable
 ·Bell Fibe
·Rogers Hi-Speed
| reply to tristen1230
said by tristen1230:Well I may just got with Acanac even with their bad reviews. Possibly teksavvy for unlimited... I was hoping for Cable 300gb from you guys but I am a lil bit dispointed about this.
Since you're in Belleville you will not be able to get cable from anyone else besides Cogeco and Start since neither TekSavvy or Acanac offer cable service in Bellville. |
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 roccaStart.caPremium
join:2008-11-16
London, ON
kudos:11 | reply to khronlk
said by khronlk:Upload seems slightly less then 1.5mb, but the download is right on for my DOC2 modem. If you're on D2 area then the package will be 16/1, which looks like what you have. The 20/1.5 is a D3 area package only.
said by khronlk:I think I can sacrifice 50gb for 8mb more speed and a bit more on the upload Excellent. That was certainly what we were hoping for, ie that most of the people aren't topping out their cap so for many they are able to get higher speeds for the same price. |
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JCohenPremium
join:2010-10-19
Nepean, ON
kudos:3 Reviews:
·Start Communicat..
·TekSavvy Cable
·Bell Fibe
·Rogers Hi-Speed
| reply to XNemesis
said by XNemesis:I'm with TSI 28/1 300 package and their TekTalk. Can I switch just my cable to Start for the higher speeds and keep Tektalk or are they interdependent?
They are independent services, all you need for TekTalk to work is an active internet connection since it's VoIP. |
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| reply to JCohen
I called Acanac and they said they do. Also checked online. |
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Reviews:
·Start Communicat..
| reply to rocca
Hi rocca,
I am on Standard Package in Red area. Can I switch to new speed pkg 20/2 yet still use my D2 modem? I accept the new lower cap of 150 GB per month.
I pose this question because you seem to accept D2 modem of a member named khronlk in Sarnia ON when you replied to his post. |
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bt
join:2009-02-26
canada
kudos:1 Reviews:
·Start Communicat..
| reply to Guru
said by Guru:said by nitric:Do you have a tracking system that I can log into and check how much bandwidth I'd used during a billing period?
Yes, the link is - » www.start.ca/support/usageYou don't have to login. The link is located under Quick Links on right page of main page. Not currently available in Rogers territory, though. |
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JCohenPremium
join:2010-10-19
Nepean, ON
kudos:3 Reviews:
·Start Communicat..
·TekSavvy Cable
·Bell Fibe
·Rogers Hi-Speed
| reply to taytong888
said by taytong888:Hi rocca,
I am on Standard Package in Red area. Can I switch to new speed pkg 20/2 yet still use my D2 modem? I accept the new lower cap of 150 GB per month.
You can't get any of the new speeds without upgrading your modem due to restrictions imposed on Start by Rogers.
said by taytong888:I pose this question because you seem to accept D2 modem of a member named khronlk in Sarnia ON when you replied to his post.
In the Cogeco areas they have two plans for the standard cable, one for Docsis 2 with speeds that are 16/1 and one for Docsis 3 with speeds that are 20/1.5. |
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| reply to rocca
I pitty anyone who got a docsis 2 modem just to save a few bucks :P |
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 Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:5 | said by dan mackay:I pitty anyone who got a docsis 2 modem just to save a few bucks :P I've been explaining the changes in great detail to all of my customers for months. You'd be amazed how many say "we don't care about upload speed, let's save the money".
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electronicsguru.ca |
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JCohenPremium
join:2010-10-19
Nepean, ON
kudos:3 Reviews:
·Start Communicat..
·TekSavvy Cable
·Bell Fibe
·Rogers Hi-Speed
| reply to dan mackay
said by dan mackay:I pitty anyone who got a docsis 2 modem just to save a few bucks :P
I myself still have an SB5100 but that's only because I've had it for years. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to rocca
said by rocca:The new packages are now available »www.start.ca/services/highspeed
Existing customers are grandfathered on their previous packages, ie same speed, cap and price that they signed up for.
Of course anyone is welcome to change should the new package be a better fit.
No cost to change, other than [to] be aware that the D2 modems are now only accepted on the Basic package....
OK, I see it looks like some speed tiers are changed, the names of some tiers have been shuffled/shifted, and a few tiers seem to be discontinued altogether.
Surely that's already been said - forgive me, but I have not read past the first few posts yet.
MY main question for now (apologies, if already answered) is :
If a person who is 'Grandfathered' chooses to change to another tier/plan, and then wants to switch back, would they get a yea or a nay to doing so ?
If we were to review my usage since I STARTED with START, my feeling is that it might actually make sense for me to choose one of the newer plans, but naturally I would need to know the consequences in advance.
Also, is the cost of extra/excess GBs of usage the same or different than before these changes ?
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We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
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START Forum »Start Communications
Or you can still use Canadian Broadband.
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
2 edits | reply to JCohen
said by JCohen:said by tristen1230:Well I may just got with Acanac even with their bad reviews. Possibly teksavvy for unlimited... I was hoping for Cable 300gb from you guys but I am a lil bit dispointed about this.
Since you're in Belleville, you will not be able to get cable from anyone else besides Cogeco and Start, since neither TekSavvy or Acanac offer cable service in Bellville.
And for any folks who do not understand WHY that is, it's because those two providers are NOT using Cogeco's AGGREGATED POI (yet).
And it applies to a lot of other small to mid-sized communities served by Cogeco (and occasionally Rogers) too.
START became a 'ray of light at the end of the tunnel' for many of us.
So BTW we should not get TOO grumpy that they are trying to break even. |
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| reply to Davesnothere
We cannot change you back to the "Grandfathered" plan if you decide to switch, once you move off of it there is no option to change back.
Cost for excess GBs remain the same. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by Start Laurie:We cannot change you back to the "Grandfathered" plan if you decide to switch....
Thanks.
I had a feeling that you would reply thusly, but just wanted someone to post it, so that there would be no misunderstandings.
It might be wise to also post a notice/disclaimer about that policy on the START website rate page. |
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| I'll pass the suggestion onto Rocca. I do know our staff are NOT changing anyone until they've been informed of this. |
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| reply to rocca
said by rocca:Simply, in two words: "Capacity rate".
When we came up with the original quotas in March 2012, we expected we'd be stuck with the current ludicrous interim rates for maybe 2 or 3 months and absorb those costs, Just curious, what are those rates? Are they public? |
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roccaStart.caPremium
join:2008-11-16
London, ON
kudos:11 | Yes they are, the file is CRTC 2011-703 - but quickly summarized at »CRTC and TPIA usage rates overview |
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antone
join:2013-01-10
East York, ON | reply to rocca
would I be able to use a Motorola SB6141 modem? |
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