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khronlk

join:2009-10-26
Sarnia, ON
Reviews:
·Start Communicat..
reply to rocca

Re: New packages are available

I guess I will ask here before calling in, plus the phones are closed anyways lol. I opted to buy the SB5101N since Sarnia is not DOC3 yet and went for the 8mb plan with 200gb since that was all I needed. I am wondering, if I wanted could I swap to the 16mb plan with 150gb and get the full 16mb with the SB5101N? I was told by one of your techs when ordering I needed the DOC3 modem to even get the 14mb speed(top speed I was told at the time).

The pricing would still be exactly the same as far as I can tell, it's just a matter if the modem will work, thanks.



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23

said by khronlk:

I am wondering, if I wanted could I swap to the 16mb plan with 150gb and get the full 16mb with the SB5101N?

It will work, but whether you get the full 16Mbps, particularly during peak time, will greatly depend on your node utilization and isn't possible to know in advance unfortunately.