 | [Off Topic] COX HSI & Telephone I currently have Cox HSI and I am tired of rate increases by AT&T and I am looking at switching to Cox Telephone.
Here is a picture of my setup and want to know what is involved in switching over, talked to customer service but this is beyond their training.
Everything comes into this media center box I installed a few years ago. The Cox HSI feed is there but it is hidden by the network cables.
All the blue and one gray in the top right is for telephone.
As far as equipment and hooking it up can anyone shed some info for me before I decide, need more info let me know.
Thanks, Carl |
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 | Looks like an office setup with 12 or 13 phone extensions. Are you paying AT&T for individual lines? How many are there?
Is there another box that ties into that voice patch panel? Can you dial 3 or 4 digits between extensions? |
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 wierdo join:2001-02-16 Tulsa, OK | reply to IcedTeas The punchdown on the left is where dial tone comes from the telco, or should be if it was installed per the labeling on the punchdown block. Remove the existing cable and punch down a new one coming from the modem Cox gives you.
The Cox installer will have no problem with this. It doesn't get much simpler. -- It's wierdo, not weirdo. Yes, I know that's not the 'proper' spelling of the similar english language word.  |
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 | You are correct, telco comes in on the left, then the 11 runs go to various locations. Only one line, one number but it is capable of handling 4 different numbers.
That was what I was wanting to know, if the installer could go from the modem to the punchdown block.
What type of jack is on the back of the modem for the phone?
RJ11 or RJ45? |
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 BryanInPHXPremium join:2001-03-06 Phoenix, AZ kudos:2 Reviews:
·Cox HSI
| reply to IcedTeas
Looks like you have a Cisco DPC3000 or 3010 HSI Modem, You would just replace that modem with the Cisco DPQ3212 eMTA Modem and use it for Phone and HSI. Cox will lease you the eMTA for free as long as you have the Phone service, it is an 8X4 Cable Modem. The Phone jack is RJ11 and supports two lines. You would run this into the panel where your current AT&T line connects to the punch down block. Cisco DPQ3212 eMTA Modem » ww2.cox.com/residential/tulsa/su···00000000» www.cisco.com/web/consumer/suppo···212.html-- Cox Premier HSI, SB6120, DIR-628, Win7 WMC SiliconDust HD HomeRun Prime TiVo Elite & Premiere 2TB-WD20EURS, SA8240HDC DVR, Passport Vers: 3.1.124, OS Vers: PowerTV 6.20.75.106sp DIY-Ext. eSATA DVR Expander No Enclosure Bare HDD - WD Caviar Black WD1002FA |
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 | I have the Cisco 3010 HSI Modem.
Is the Cisco DPQ3212 the same dimensions as the 3010? Length and Width? |
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 | Last time I saw one, it only appeared to be thicker, but same length/width. |
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 BryanInPHXPremium join:2001-03-06 Phoenix, AZ kudos:2 Reviews:
·Cox HSI
| reply to IcedTeas The Cisco DPQ3212 is slightly larger Dimensions (H x D x W), (approximate) Not including "F" connector: 2.8 in. x 5.9 in. x 7 in. (7.0 cm x 15.0 cm x 17.8 cm »www.cisco.com/en/US/prod/collate···82_C.pdf
Your Cisco DPC3010 Dimensions (H x D x W) 1.5 in. x 5.2 in. x 5.9 in. (3.8 cm x 13.2 cm x 15.1 cm) »www.cisco.com/en/US/prod/collate···7296.pdf -- Cox Premier HSI, SB6120, DIR-628, Win7 WMC SiliconDust HD HomeRun Prime TiVo Elite & Premiere 2TB-WD20EURS, SA8240HDC DVR, Passport Vers: 3.1.124, OS Vers: PowerTV 6.20.75.106sp DIY-Ext. eSATA DVR Expander No Enclosure Bare HDD - WD Caviar Black WD1002FA |
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 | Thanks I'll check it out...  |
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 odogCable Centric Vendor BiasedPremium,VIP join:2001-08-05 Atlanta, GA kudos:9 Reviews:
·Comcast
| reply to IcedTeas
The 3212 is a little taller and slightly more than twice as thick. |
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 | Did you take those pictures? If you did can you take them of the bottom. I'd like to see how the mounting holes compare from my 3010 to the 3212. |
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 odogCable Centric Vendor BiasedPremium,VIP join:2001-08-05 Atlanta, GA kudos:9 Reviews:
·Comcast
| said by IcedTeas:Did you take those pictures? If you did can you take them of the bottom. I'd like to see how the mounting holes compare from my 3010 to the 3212. They line up. |
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 | reply to IcedTeas Just got my Cox telephone installed and I forgot to ask the tech what the IP address to access the modem like I could with my Cisco 3010.
Appreciate anyone help... |
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 CoxTech1VIP join:2002-04-25 Chesapeake, VA kudos:72 | »192.168.100.1 |
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 Optimus2357Premium join:2010-11-21 West Warwick, RI kudos:1 | reply to IcedTeas Can you let us know if you see any change in speed or dependability going from the DPC3010 to the DPQ3212? I am debating doing a similar change but from a SB6180. |
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 Rob_Premium join:2008-07-16 Mary Esther, FL | Just be careful when you get your bill, my cox telephone bill went from $29.95 to $50.00 a month thanks to taxes and fees. As reliable as their phone service is, it's hard to swallow that much.
-Rob |
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 | Mine is supposed to be $9.99 for the first 6 months and then it goes to $32.96 service/taxes. This is $13/month cheaper than AT&T.
I have most of my neighbors and coworkers that have the phone service and haven't had any problems. |
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 nmlobo join:2002-11-02 Yorktown, VA | That is just about what I pay ($35.01) for a verizon copper line. $2 savings per-month is not much of an incentive to swap especially considering I have telephone service even during extend power outages. |
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