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TheMG
Premium
join:2007-09-04
Canada
kudos:3
reply to Subaru

Re: How to stay safe?

Another option: Mac.



La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3
reply to Subaru

said by Subaru:

using ad block edge since Ad block plus does not work on the newest firefox.

Yes it does. Using ABP with no issues on Fx 18.0.

Also, charge them gas money and for your time. They might start to think twice about clicking on crap if they have to pay to have it fixed everytime.
--
The Alien in the White House

20,196 DEADLY TERROR ATTACKS SINCE 9/11


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1

Hmm.. maybe I need to change something? It's annoying to have ads showing or those little sliding ads that move up and down a page when you scroll.

And yeah I have pretty much no other option but to charge them 60 miles is a bit of a drive



HA Nut
Premium
join:2004-05-13
USA
reply to Subaru

I agree that Sandboxie is an excellent answer. It's a great program. I set a friend up with it almost 2 years ago and he's still infection free. Without it, I am convinced he would have been infected within the first week he owned his PC.



La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3
reply to Subaru

I don't know what you would need to change. I updated Fx on Friday and ABP just continued to work as always. Maybe try uninstalling/reinstalling it?

At the price of gas these days, you absolutely should charge them, and your skills are worth something too. Might be different if they lived next door, but they don't.



Juggernaut
Irreverent or irrelevant?
Premium
join:2006-09-05
Kelowna, BC
kudos:2
reply to Subaru

I've reached a far simpler conclusion for these types of people: I just refuse to do it anymore.

Family, friends... I don't care. I gave them the tools, and taught them. I gave up.
--
"I fear the day that technology will surpass our human interaction. The world will have a generation of idiots." ~ Albert Einstein



chrisretusn
Retired
Premium
join:2007-08-13
Philippines
kudos:1
Reviews:
·PLDT
·Comcast
reply to Subaru

I had a similar problem with my kids, mostly one of my daughters. She would routinely get her laptop infected.

You may not like my solution, but it works for me. I removed Windows from her laptop and installed Linux. She grumbled at first, but she really did not have any other choice, if she wanted to continue to use the laptop at home. She is happy now, I am very happy now. It been over two years now, no infections. That was also when I decided on a new rule in my house. Windows is not allowed.
--
Chris
Living in Paradise!!


JoeSchmoe007
Premium
join:2003-01-19
Brooklyn, NY
Reviews:
·Optimum Online
reply to Juggernaut

said by Juggernaut:

I've reached a far simpler conclusion for these types of people: I just refuse to do it anymore.

Family, friends... I don't care. I gave them the tools, and taught them. I gave up.

Same here. I only do this for my parents, that's it. I set them up with a regular user account (they only check email and browse internet, so don't need to install anything), they know what not to and follow it and their computer never has any problems.

Doing it for someone else this way is difficult for multiple reasons (keep in mind that I have never charged anybody for this):

1) You tell them what not to do but they will still do this again and again (or their kids will)

2) Setting them up with limited account will not work because someone always wants to install something. I did this multiple times but always gave them admin password - this is their computer after all. They all end up always using admin account.

3) [The worst] After you help them once you are considered to be responsible for their computer forever. You will be called often and expected to fix whatever problems they now have RIGHT AWAY. When I suggested to someone dropping their computer at my home so I would look at it when I get a chance within a week or 2 that person actually asked me "Well can't you come to my house and do this right now?" And that wasn't even a close friend.

If you charge people for that then it is of course a different matter.


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
reply to Subaru

said by Subaru:

Any software I can use that will block this?

Linux
--
* seek help if having trouble coping
--Standard disclaimers apply.--


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
reply to Snowy

said by Snowy:

You've got options!
1. Eliminate all the malware on the net.
2. Eliminate the users.

On reflection, you've got this option.
3. Eliminate the use of Admin accounts for day to day browsing.

this was going to me my serious answer.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Brano
I hate Vogons
Premium,MVM
join:2002-06-25
Burlington, ON
kudos:10

1 recommendation

reply to Subaru

I've switched to linux our entire household long time ago. Never looked back. Keep up with regular patching and you can focus on what you need to accomplish with the computer rather how to keep it functional and safe.



Lagz
Premium
join:2000-09-03
The Rock

1 recommendation

reply to Subaru

said by Subaru:

Hmm.. maybe I need to change something? It's annoying to have ads showing or those little sliding ads that move up and down a page when you scroll.

And yeah I have pretty much no other option but to charge them 60 miles is a bit of a drive

You might want to check that you're not allowing non intrusive ads. It's checked by default.


--
When somebody tells you nothing is impossible, ask him to dribble a football.


VerdeDude
Here Kitty Kitty
Premium
join:2003-05-01
Northern Az.
reply to Subaru

Set their PC and/or Router to use OpenDNS. It can be set to filter out a lot of bad junk.

»www.opendns.com/home-solutions/p···ontrols/
--
I thought I had a handle on life, but it broke off!



Phoenix22
Death From Above
Premium
join:2001-12-11
SOG C&C Nrth
Reviews:
·Comcast Formerl..
reply to Subaru

said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7..

Anyways the last crap he had was the FBI moneypak spyware and a bunch of pop-ups that will change your home page or the change what you were searching for to something else unrelated.

Any software I can use that will block this? Because clearly telling him does not seem to be working out too well..

i use ff18........however, it is imperative that you add all the cleaners .......filters.......ad blockers.......privacy filters and list subscribes........

you can have a completely ad and link free screen........

oh btw.......install noscript and only allow top level sites..........you will learn how 2 add and allow the things you need..........this is gonna take time and commitment on your part........the first time i started w/mozilla......i never started......2confusing....now......... you could not pry it outta my hand...........sure it has mem leaks and flaws........but hey?.....what doznt.........imho.......jd

i've been using ff for 5years.........my email is in the clouds w/google....
--
101ST ABN Div. (AirAssault) "Rendezvous With Destiny!" "Night Stalkers/Phoenix Flight" For Buddy...who lived it! Whiskey for my men and beer for my horses! H.A.L.O!, 5th Grp., MACV SOG, 160TH AVN SOG, Death From Above, VFW, AmLegion


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1
reply to Lagz

Thanks I will check this!



NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
reply to Subaru

The answer is simple. Tell the person (and/or the daughter) that you have restored their PC for the last time. Tell them to take it to BestBuy, Staples, (or any commercial repair depot) the next time that they bork it.

Depending on your relationship to the parties involved, you may not find that choice an easy one, but it is the only one that will work. If you are actually being paid to do the work, then you have to decide if the aggravation is worth the money you receive (because the work will continue to come your way).
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.



Kilroy
Premium,MVM
join:2002-11-21
Saint Paul, MN
reply to Subaru

said by Subaru:

it's like every 4-5 months because one of the other accounts clicked on something..

Are all of them Admin accounts? Change them to regular and let Dad be the only Admin.
--
“Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something.” ¯ Robert A. Heinlein


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

unfortunately in windows, admin accounts are "regular" accounts.
Even Dad's should be a LUA, with a special administrator account to be used when necessary.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


praetoralpha

join:2005-08-06
Pittsburgh, PA
reply to chrisretusn

said by chrisretusn:

I had a similar problem with my kids, mostly one of my daughters. She would routinely get her laptop infected.

You may not like my solution, but it works for me. I removed Windows from her laptop and installed Linux. She grumbled at first, but she really did not have any other choice, if she wanted to continue to use the laptop at home. She is happy now, I am very happy now. It been over two years now, no infections. That was also when I decided on a new rule in my house. Windows is not allowed.

I did this with my parents computer on an insane idea. It has worked really well for almost 3 years.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1

I hope it wont come to that.. well I handed over the computer to him so I'm going to see how long this lasts, no script works really well as well as adblock, using AVG for security.

I will tell you one thing.. I may of ran my system on a 60GB Chronos drive which is no intel but man does a Sata hard drive feel super slow now :-/

I'm stuck on my HTPC computer right now with a 80GB Samsung Sata which is not 3.0GB/s

Debating if I want to throw Win 8 on it for testing
--
It's NOT Ni-kon It's NE-KON!




LG is NOT Lifes Good It's Lucky Goldstar!



chrisretusn
Retired
Premium
join:2007-08-13
Philippines
kudos:1
Reviews:
·PLDT
·Comcast
reply to praetoralpha

Yeah, I am considering doing the same for my Mom next time I visit.

In addition to my house, I also "on an insane idea" , converted our clubs computer to Linux. Our bookkeeper wasn't to excited the first time she sat down at the computer, but it been a little over six months now and she does the job with no complaints. Our CPA was a bit more resistant. She still grumbles a bit, but did the last quarterly audit with out complaint. The real test will be the end-of-year audit.

We switched primarily because we have an old computer, it was running a bootleg version of XP. This has always bothered me. We don't have the funds to pony up for a more up to date computer or Windows, so Linux was our next best option.
--
Chris
Living in Paradise!!



Phoenix22
Death From Above
Premium
join:2001-12-11
SOG C&C Nrth

1 recommendation

reply to AVD

it can also be a hidden administrator account



Kilroy
Premium,MVM
join:2002-11-21
Saint Paul, MN
reply to Subaru

said by Subaru:

Using AVG for security.

Dump AVG and switch to Avast!. I used to install AVG on machines I cleaned, but had the same problem you're seeing, they came back every other month. Install Avast! and if it gets infected wait a day or two, update Avast! and run a scan.
--
“Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something.” ¯ Robert A. Heinlein
Expand your moderator at work


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
reply to Subaru

Re: How to stay safe?

No script will be shut off after the first day. It is not for casual users.
--
* seek help if having trouble coping
--Standard disclaimers apply.--

Expand your moderator at work


David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice

1 recommendation

reply to Subaru

Re: How to stay safe?

I had this problem for a while.... After I fixed it the first time I imaged the hard drive and kept a copy on the drobo, when the problem came back, I re-imaged it back to where it was, let everything update. I did this 2 times, and told them the 3rd time they are paying me as I consider that "strike 3 your out."

Her friends' friend got snippy and I was like... "Well take it to best buy and let them work on it. After that bill I guarantee you won't complain."
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!



DarkSithPro

join:2005-02-12
Tempe, AZ
kudos:2
reply to Subaru

said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7..

Anyways the last crap he had was the FBI moneypak spyware and a bunch of pop-ups that will change your home page or the change what you were searching for to something else unrelated.

Any software I can use that will block this? Because clearly telling him does not seem to be working out too well..

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1

Yeah it's stupid but we will see, most of this is his sites he goes to (xxx) and maybe a user under another account does something but not going to a porn site.



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
reply to DarkSithPro

said by DarkSithPro:

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.

this ^
this^
this^
--
* seek help if having trouble coping
--Standard disclaimers apply.--