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TheMG
Premium Member
join:2007-09-04
Canada

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Re: How to stay safe?

Another option: Mac.

La Luna
Fly With The Angels My Beloved Son Chris
Premium Member
join:2001-07-12
New Port Richey, FL

La Luna to Subaru

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said by Subaru:

using ad block edge since Ad block plus does not work on the newest firefox.

Yes it does. Using ABP with no issues on Fx 18.0.

Also, charge them gas money and for your time. They might start to think twice about clicking on crap if they have to pay to have it fixed everytime.

Subaru
1-3-2-4
Premium Member
join:2001-05-31
Greenwich, CT

Subaru

Premium Member

Hmm.. maybe I need to change something? It's annoying to have ads showing or those little sliding ads that move up and down a page when you scroll.

And yeah I have pretty much no other option but to charge them 60 miles is a bit of a drive

HA Nut
Premium Member
join:2004-05-13
USA

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I agree that Sandboxie is an excellent answer. It's a great program. I set a friend up with it almost 2 years ago and he's still infection free. Without it, I am convinced he would have been infected within the first week he owned his PC.

La Luna
Fly With The Angels My Beloved Son Chris
Premium Member
join:2001-07-12
New Port Richey, FL

La Luna to Subaru

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I don't know what you would need to change. I updated Fx on Friday and ABP just continued to work as always. Maybe try uninstalling/reinstalling it?

At the price of gas these days, you absolutely should charge them, and your skills are worth something too. Might be different if they lived next door, but they don't.

Juggernaut
Irreverent or irrelevant?
Premium Member
join:2006-09-05
Kelowna, BC

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I've reached a far simpler conclusion for these types of people: I just refuse to do it anymore.

Family, friends... I don't care. I gave them the tools, and taught them. I gave up.

chrisretusn
Retired
Premium Member
join:2007-08-13
Philippines

chrisretusn to Subaru

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I had a similar problem with my kids, mostly one of my daughters. She would routinely get her laptop infected.

You may not like my solution, but it works for me. I removed Windows from her laptop and installed Linux. She grumbled at first, but she really did not have any other choice, if she wanted to continue to use the laptop at home. She is happy now, I am very happy now. It been over two years now, no infections. That was also when I decided on a new rule in my house. Windows is not allowed.
JoeSchmoe007
Premium Member
join:2003-01-19
Brooklyn, NY

JoeSchmoe007 to Juggernaut

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to Juggernaut
said by Juggernaut:

I've reached a far simpler conclusion for these types of people: I just refuse to do it anymore.

Family, friends... I don't care. I gave them the tools, and taught them. I gave up.

Same here. I only do this for my parents, that's it. I set them up with a regular user account (they only check email and browse internet, so don't need to install anything), they know what not to and follow it and their computer never has any problems.

Doing it for someone else this way is difficult for multiple reasons (keep in mind that I have never charged anybody for this):

1) You tell them what not to do but they will still do this again and again (or their kids will)

2) Setting them up with limited account will not work because someone always wants to install something. I did this multiple times but always gave them admin password - this is their computer after all. They all end up always using admin account.

3) [The worst] After you help them once you are considered to be responsible for their computer forever. You will be called often and expected to fix whatever problems they now have RIGHT AWAY. When I suggested to someone dropping their computer at my home so I would look at it when I get a chance within a week or 2 that person actually asked me "Well can't you come to my house and do this right now?" And that wasn't even a close friend.

If you charge people for that then it is of course a different matter.

AVD
Respice, Adspice, Prospice
Premium Member
join:2003-02-06
Onion, NJ

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said by Subaru:

Any software I can use that will block this?

Linux
AVD

AVD to Snowy

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to Snowy
said by Snowy:

You've got options!
1. Eliminate all the malware on the net.
2. Eliminate the users.

On reflection, you've got this option.
3. Eliminate the use of Admin accounts for day to day browsing.

this was going to me my serious answer.

Brano
I hate Vogons
MVM
join:2002-06-25
Burlington, ON

1 recommendation

Brano to Subaru

MVM

to Subaru
I've switched to linux our entire household long time ago. Never looked back. Keep up with regular patching and you can focus on what you need to accomplish with the computer rather how to keep it functional and safe.

Lagz
Premium Member
join:2000-09-03
The Rock

1 recommendation

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said by Subaru:

Hmm.. maybe I need to change something? It's annoying to have ads showing or those little sliding ads that move up and down a page when you scroll.

And yeah I have pretty much no other option but to charge them 60 miles is a bit of a drive

You might want to check that you're not allowing non intrusive ads. It's checked by default.


VerdeDude
Here Kitty Kitty
Premium Member
join:2003-05-01
Northern Az.

VerdeDude to Subaru

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Set their PC and/or Router to use OpenDNS. It can be set to filter out a lot of bad junk.

»www.opendns.com/home-sol ··· ontrols/

Phoenix22
Death From Above
Premium Member
join:2001-12-11
SOG C&C Nrth

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said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7..

Anyways the last crap he had was the FBI moneypak spyware and a bunch of pop-ups that will change your home page or the change what you were searching for to something else unrelated.

Any software I can use that will block this? Because clearly telling him does not seem to be working out too well..

i use ff18........however, it is imperative that you add all the cleaners .......filters.......ad blockers.......privacy filters and list subscribes........

you can have a completely ad and link free screen........

oh btw.......install noscript and only allow top level sites..........you will learn how 2 add and allow the things you need..........this is gonna take time and commitment on your part........the first time i started w/mozilla......i never started......2confusing....now......... you could not pry it outta my hand...........sure it has mem leaks and flaws........but hey?.....what doznt.........imho.......jd

i've been using ff for 5years.........my email is in the clouds w/google....

Subaru
1-3-2-4
Premium Member
join:2001-05-31
Greenwich, CT

Subaru to Lagz

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to Lagz
Thanks I will check this!

NetFixer
From My Cold Dead Hands
Premium Member
join:2004-06-24
The Boro
Netgear CM500
Pace 5268AC
TRENDnet TEW-829DRU

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The answer is simple. Tell the person (and/or the daughter) that you have restored their PC for the last time. Tell them to take it to BestBuy, Staples, (or any commercial repair depot) the next time that they bork it.

Depending on your relationship to the parties involved, you may not find that choice an easy one, but it is the only one that will work. If you are actually being paid to do the work, then you have to decide if the aggravation is worth the money you receive (because the work will continue to come your way).

Kilroy
MVM
join:2002-11-21
Saint Paul, MN

Kilroy to Subaru

MVM

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said by Subaru:

it's like every 4-5 months because one of the other accounts clicked on something..

Are all of them Admin accounts? Change them to regular and let Dad be the only Admin.

AVD
Respice, Adspice, Prospice
Premium Member
join:2003-02-06
Onion, NJ

AVD

Premium Member

unfortunately in windows, admin accounts are "regular" accounts.
Even Dad's should be a LUA, with a special administrator account to be used when necessary.
praetoralpha
join:2005-08-06
Pittsburgh, PA

praetoralpha to chrisretusn

Member

to chrisretusn
said by chrisretusn:

I had a similar problem with my kids, mostly one of my daughters. She would routinely get her laptop infected.

You may not like my solution, but it works for me. I removed Windows from her laptop and installed Linux. She grumbled at first, but she really did not have any other choice, if she wanted to continue to use the laptop at home. She is happy now, I am very happy now. It been over two years now, no infections. That was also when I decided on a new rule in my house. Windows is not allowed.

I did this with my parents computer on an insane idea. It has worked really well for almost 3 years.

Subaru
1-3-2-4
Premium Member
join:2001-05-31
Greenwich, CT

Subaru

Premium Member

I hope it wont come to that.. well I handed over the computer to him so I'm going to see how long this lasts, no script works really well as well as adblock, using AVG for security.

I will tell you one thing.. I may of ran my system on a 60GB Chronos drive which is no intel but man does a Sata hard drive feel super slow now :-/

I'm stuck on my HTPC computer right now with a 80GB Samsung Sata which is not 3.0GB/s

Debating if I want to throw Win 8 on it for testing

chrisretusn
Retired
Premium Member
join:2007-08-13
Philippines

chrisretusn to praetoralpha

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to praetoralpha
Yeah, I am considering doing the same for my Mom next time I visit.

In addition to my house, I also "on an insane idea" , converted our clubs computer to Linux. Our bookkeeper wasn't to excited the first time she sat down at the computer, but it been a little over six months now and she does the job with no complaints. Our CPA was a bit more resistant. She still grumbles a bit, but did the last quarterly audit with out complaint. The real test will be the end-of-year audit.

We switched primarily because we have an old computer, it was running a bootleg version of XP. This has always bothered me. We don't have the funds to pony up for a more up to date computer or Windows, so Linux was our next best option.

Phoenix22
Death From Above
Premium Member
join:2001-12-11
SOG C&C Nrth

1 recommendation

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to AVD
it can also be a hidden administrator account

Kilroy
MVM
join:2002-11-21
Saint Paul, MN

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MVM

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said by Subaru:

Using AVG for security.

Dump AVG and switch to Avast!. I used to install AVG on machines I cleaned, but had the same problem you're seeing, they came back every other month. Install Avast! and if it gets infected wait a day or two, update Avast! and run a scan.
Expand your moderator at work

AVD
Respice, Adspice, Prospice
Premium Member
join:2003-02-06
Onion, NJ

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Re: How to stay safe?

No script will be shut off after the first day. It is not for casual users.
Expand your moderator at work

David
Premium Member
join:2002-05-30
Granite City, IL

1 recommendation

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Re: How to stay safe?

I had this problem for a while.... After I fixed it the first time I imaged the hard drive and kept a copy on the drobo, when the problem came back, I re-imaged it back to where it was, let everything update. I did this 2 times, and told them the 3rd time they are paying me as I consider that "strike 3 your out."

Her friends' friend got snippy and I was like... "Well take it to best buy and let them work on it. After that bill I guarantee you won't complain."
DarkSithPro (banned)
join:2005-02-12
Tempe, AZ

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Member

to Subaru
said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7..

Anyways the last crap he had was the FBI moneypak spyware and a bunch of pop-ups that will change your home page or the change what you were searching for to something else unrelated.

Any software I can use that will block this? Because clearly telling him does not seem to be working out too well..

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.

Subaru
1-3-2-4
Premium Member
join:2001-05-31
Greenwich, CT

Subaru

Premium Member

Yeah it's stupid but we will see, most of this is his sites he goes to (xxx) and maybe a user under another account does something but not going to a porn site.

AVD
Respice, Adspice, Prospice
Premium Member
join:2003-02-06
Onion, NJ

AVD to DarkSithPro

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to DarkSithPro
said by DarkSithPro:

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.

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