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chrisretusn
Retired
Premium
join:2007-08-13
Philippines
kudos:1
Reviews:
·PLDT
·Comcast
reply to praetoralpha

Re: How to stay safe?

Yeah, I am considering doing the same for my Mom next time I visit.

In addition to my house, I also "on an insane idea" , converted our clubs computer to Linux. Our bookkeeper wasn't to excited the first time she sat down at the computer, but it been a little over six months now and she does the job with no complaints. Our CPA was a bit more resistant. She still grumbles a bit, but did the last quarterly audit with out complaint. The real test will be the end-of-year audit.

We switched primarily because we have an old computer, it was running a bootleg version of XP. This has always bothered me. We don't have the funds to pony up for a more up to date computer or Windows, so Linux was our next best option.
--
Chris
Living in Paradise!!



Phoenix22
Death From Above
Premium
join:2001-12-11
SOG C&C Nrth

1 recommendation

reply to AVD

it can also be a hidden administrator account



Kilroy
Premium,MVM
join:2002-11-21
Saint Paul, MN
reply to Subaru

said by Subaru:

Using AVG for security.

Dump AVG and switch to Avast!. I used to install AVG on machines I cleaned, but had the same problem you're seeing, they came back every other month. Install Avast! and if it gets infected wait a day or two, update Avast! and run a scan.
--
“Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something.” ¯ Robert A. Heinlein
Expand your moderator at work


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
reply to Subaru

Re: How to stay safe?

No script will be shut off after the first day. It is not for casual users.
--
* seek help if having trouble coping
--Standard disclaimers apply.--

Expand your moderator at work


David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice

1 recommendation

reply to Subaru

Re: How to stay safe?

I had this problem for a while.... After I fixed it the first time I imaged the hard drive and kept a copy on the drobo, when the problem came back, I re-imaged it back to where it was, let everything update. I did this 2 times, and told them the 3rd time they are paying me as I consider that "strike 3 your out."

Her friends' friend got snippy and I was like... "Well take it to best buy and let them work on it. After that bill I guarantee you won't complain."
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!



DarkSithPro

join:2005-02-12
Tempe, AZ
kudos:2
reply to Subaru

said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7..

Anyways the last crap he had was the FBI moneypak spyware and a bunch of pop-ups that will change your home page or the change what you were searching for to something else unrelated.

Any software I can use that will block this? Because clearly telling him does not seem to be working out too well..

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1

Yeah it's stupid but we will see, most of this is his sites he goes to (xxx) and maybe a user under another account does something but not going to a porn site.



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
reply to DarkSithPro

said by DarkSithPro:

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.

this ^
this^
this^
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Frank
is chilling
Premium
join:2000-11-03
somewhere
reply to Subaru

ive heard alot of internet cafes use a program called faronics deep freeze in order to not have to deal with what youre talking about.

if my understanding is correct it pretty much it wipes out and restores a saved image of the whole system upon every reboot with the exception of a few folders you can specify for saved documents unless a sysadmin pw is entered for maintenance (system updates, adding of programs to image, etc)



Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
reply to Subaru

Why not install Symantec Antivirus or some other pay product that does a good job with malware infections? My sister is pretty bad when it comes to the same thing. I put the latest Symantec Antivirus on her system and she hasn't had a malware infection since. Yes, I also sat with her and educated her on this, but she still clicks on things she isn't supposed to and this package protects her.
--
My domain - Nightfall.net



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

1 recommendation

said by Nightfall:

some other pay product that does a good job with malware infections?

no such animal.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Lagz
Premium
join:2000-09-03
The Rock

said by AVD:

said by Nightfall:

some other pay product that does a good job with malware infections?

no such animal.

Truth... else we wouldn't be having this discussion.
--
When somebody tells you nothing is impossible, ask him to dribble a football.


David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
reply to Subaru

Start hitting them in the pocketbook. They will figure it out eventually. That is what I started doing, it's amazing how quickly they change their habits!



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

said by David:

Start hitting them in the pocketbook. They will figure it out eventually. That is what I started doing, it's amazing how quickly they change their habits!

they just find another sucker that will do it for free.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Blackbird
Built for Speed
Premium
join:2005-01-14
Fort Wayne, IN
kudos:3
Reviews:
·Frontier Communi..
reply to Subaru

said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7.. ... clearly telling him does not seem to be working out too well..

Anything you "do" will be only a temporary fix - no matter how creative you are nor how many clever tools and barriers you erect, you can't fix stupid, especially habitual and deliberate stupid. Why not simply tell him how you feel... that you're getting a bit weary of continually cleaning up after his daughters (or whomever); and that either he needs to get them to exercise safe-hex (which means obeying some basic computer usage rules) or else he needs to look for somebody else other than you to fix the messes they create. Friends are glad to help friends... but friends also don't repeatedly take advantage of friends' goodwill or generosity - and you're reached the point where that's what you're feeling. Whether it's a friend or family member, the same truths apply.
--
“The American Republic will endure until the day Congress discovers that it can bribe the public with the public's money.” A. de Tocqueville


cableties
Premium
join:2005-01-27
reply to Subaru

I've had some issues with AdBlock Plus when I need to visit sites to buy or fill out forms. So it can get in the way sometimes.

+1 OpenDNS.

SuperAntiSpyware and MWBytes are good protectors too.

Other than that, can you make the user(s) non-admin?
crank up the internet settings to High?

Lastly, slap in a HDD and run some cloning script that mirrors the drive every other day. If the main system gets hosed, can just re-image back to last.

Better yet, mess with them and put Mint and FF on a USB drive, boot to that.
--
Splat



John Galt
Forward, March
Premium
join:2004-09-30
Happy Camp
kudos:8
reply to Subaru

I live in an area with a bunch of 'old timers' who are pretty clueless when it comes to computer. Most of the are out of the area travelling at one time or another...especially during the winter.

They were keeping me busy with doing (free) repairs...to the point of exasperation. They are like my 'family' so the same issues apply.

I got around this by turning on automatic updates, installing MSE, ABP and the paid versions of MBAM, and ASC. They couldn't/wouldn't run the programs manually, and were pretty 'click-happy'. The paid versions allowed scheduling and background operation so they didn't have to deal with it.

I also use LogMeIn to remotely administer and maintain their machines when needed.

Easy-peasy! No problems at all now...!
--
Nothing makes an American want to do something more than telling them they can't.



David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice
reply to AVD

said by AVD:

they just find another sucker that will do it for free.

For my instance they have in the past did that only to come back either to me or someone else that would do it for free and screw it up worse. The one I got back they reinstalled the operating system on a crack and it was being flagged as not genuine.

I was like "if you are going to crack as least make sure Microsoft can't see it or tag it!" X-D

WHat made me laughter even harder was there was a legitimate key on the back of it.

--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
reply to Lagz

said by Lagz:

said by AVD:

said by Nightfall:

some other pay product that does a good job with malware infections?

no such animal.

Truth... else we wouldn't be having this discussion.

Still some are out there that are better than the free products or nothing at all.
--
My domain - Nightfall.net


DarkSithPro

join:2005-02-12
Tempe, AZ
kudos:2
reply to Subaru

said by Subaru:

Yeah it's stupid but we will see, most of this is his sites he goes to (xxx) and maybe a user under another account does something but not going to a porn site.

Tell them to get an iMac and call it a day. Seriously fuck it. If they're too stupid, or careless to be careful get them on an Operating System that caters to people who can't fuck it up. I did this with a friend who got infected weekly. After a while when he wanted to get a new desktop I convinced him to get a Mac Mini. After that I never had a call for help, ever again. It was so great


Lagz
Premium
join:2000-09-03
The Rock

1 recommendation

said by DarkSithPro:

said by Subaru:

Yeah it's stupid but we will see, most of this is his sites he goes to (xxx) and maybe a user under another account does something but not going to a porn site.

Tell them to get an iMac and call it a day. Seriously fuck it. If they're too stupid, or careless to be careful get them on an Operating System that caters to people who can't fuck it up.

That day is rapidly nearing an end. No longer is the Mac a haven for the stupid to escape learning to protect their system.
--
When somebody tells you nothing is impossible, ask him to dribble a football.


Lagz
Premium
join:2000-09-03
The Rock
reply to Nightfall

said by Nightfall:

Still some are out there that are better than the free products or nothing at all.

I have yet to find any that will protect against stupid.
--
When somebody tells you nothing is impossible, ask him to dribble a football.


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
reply to Nightfall

said by Nightfall:

Still some are out there that are better than the free products or nothing at all.

there are some pretty solid free products.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·ooma
·Comcast
·Callcentric
·Site5.com
reply to Lagz

said by Lagz:

said by Nightfall:

Still some are out there that are better than the free products or nothing at all.

I have yet to find any that will protect against stupid.

True, and what AVD says is true. When I read the OPs post, I didn't see what he had installed (if anything). If he is trying to protect against stupid using a crap piece of software, maybe a change to admin rights is in order or a change to the software. I know some products protect against stupid better than others. Trust me, I have tested some of them.
--
My domain - Nightfall.net


Lagz
Premium
join:2000-09-03
The Rock

1 recommendation

said by Nightfall:

said by Lagz:

said by Nightfall:

Still some are out there that are better than the free products or nothing at all.

I have yet to find any that will protect against stupid.

I know some products protect against stupid better than others. Trust me, I have tested some of them.

I know a few people that would find a way to infect a toaster. They click OK for everything and install everything. Some people treat a computer like any other appliance or tool they might own. Turn it on and use it, then turn it off. I don't run any malware scanners or anti-virus software and haven't been infected in ages(1993'ish or so). I stopped running them about 6-7 years ago.

Their is a difference between most people and myself and that is I educated myself about the subject rather than filling my head full of the latest celebrity gossip. Don't get me wrong I don't recommend people not use anything to protect their computer, I'm just pointing out that some people just don't care about securing their computers.

»/nsearch?q=ant···t=remark

I generally recommend from our polls here. I currently recommend MSE for about the last year, but I previously recommended Avast and even prior to that I recommended AVG. Most people prefer free and frankly I haven't seen a difference in performance between free and paid.
--
When somebody tells you nothing is impossible, ask him to dribble a football.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1
reply to Subaru

Something he said to me awhile ago when some messaged popped up I think he said he just shut the computer down because it scared him or something.. can't really remember but I chuckled.

I hope this takes care of it, I haven't heard anything bad back so far.