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chrisretusn
Retired
Premium
join:2007-08-13
Philippines
kudos:1

reply to praetoralpha

Re: How to stay safe?

Yeah, I am considering doing the same for my Mom next time I visit.

In addition to my house, I also "on an insane idea" , converted our clubs computer to Linux. Our bookkeeper wasn't to excited the first time she sat down at the computer, but it been a little over six months now and she does the job with no complaints. Our CPA was a bit more resistant. She still grumbles a bit, but did the last quarterly audit with out complaint. The real test will be the end-of-year audit.

We switched primarily because we have an old computer, it was running a bootleg version of XP. This has always bothered me. We don't have the funds to pony up for a more up to date computer or Windows, so Linux was our next best option.
--
Chris
Living in Paradise!!


Phoenix22
Death From Above
Premium
join:2001-12-11
SOG C&C Nrth

reply to AVD
it can also be a hidden administrator account



Kilroy
Premium,MVM
join:2002-11-21
Ann Arbor, MI

reply to Subaru

said by Subaru:

Using AVG for security.

Dump AVG and switch to Avast!. I used to install AVG on machines I cleaned, but had the same problem you're seeing, they came back every other month. Install Avast! and if it gets infected wait a day or two, update Avast! and run a scan.
--
“Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something.” ¯ Robert A. Heinlein


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

reply to Subaru

Re: How to stay safe?

No script will be shut off after the first day. It is not for casual users.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice
·AT&T Southwest

reply to Subaru

Re: How to stay safe?

I had this problem for a while.... After I fixed it the first time I imaged the hard drive and kept a copy on the drobo, when the problem came back, I re-imaged it back to where it was, let everything update. I did this 2 times, and told them the 3rd time they are paying me as I consider that "strike 3 your out."

Her friends' friend got snippy and I was like... "Well take it to best buy and let them work on it. After that bill I guarantee you won't complain."
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!


DarkSithPro

join:2005-02-12
Tempe, AZ
kudos:1

reply to Subaru

said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7..

Anyways the last crap he had was the FBI moneypak spyware and a bunch of pop-ups that will change your home page or the change what you were searching for to something else unrelated.

Any software I can use that will block this? Because clearly telling him does not seem to be working out too well..

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.


Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT

Yeah it's stupid but we will see, most of this is his sites he goes to (xxx) and maybe a user under another account does something but not going to a porn site.



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

reply to DarkSithPro

said by DarkSithPro:

Man... I don't think any security software program can defend against ignorant users, who just click and download everything they see. I guess if they did get a locked down OS-X box, or an IOS tablet they wouldn't get infected anymore.

this ^
this^
this^
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Frank
is chilling
Premium
join:2000-11-03
somewhere

reply to Subaru
ive heard alot of internet cafes use a program called faronics deep freeze in order to not have to deal with what youre talking about.

if my understanding is correct it pretty much it wipes out and restores a saved image of the whole system upon every reboot with the exception of a few folders you can specify for saved documents unless a sysadmin pw is entered for maintenance (system updates, adding of programs to image, etc)



Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·Comcast
·Callcentric
·Site5.com

reply to Subaru
Why not install Symantec Antivirus or some other pay product that does a good job with malware infections? My sister is pretty bad when it comes to the same thing. I put the latest Symantec Antivirus on her system and she hasn't had a malware infection since. Yes, I also sat with her and educated her on this, but she still clicks on things she isn't supposed to and this package protects her.
--
My domain - Nightfall.net



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

said by Nightfall:

some other pay product that does a good job with malware infections?

no such animal.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Lagz
Premium
join:2000-09-03
The Rock
Reviews:
·AT&T DSL Service

said by AVD:

said by Nightfall:

some other pay product that does a good job with malware infections?

no such animal.

Truth... else we wouldn't be having this discussion.
--
When somebody tells you nothing is impossible, ask him to dribble a football.


David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78

reply to Subaru
Start hitting them in the pocketbook. They will figure it out eventually. That is what I started doing, it's amazing how quickly they change their habits!



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

said by David:

Start hitting them in the pocketbook. They will figure it out eventually. That is what I started doing, it's amazing how quickly they change their habits!

they just find another sucker that will do it for free.
--
* seek help if having trouble coping
--Standard disclaimers apply.--


Blackbird
Built for Speed
Premium
join:2005-01-14
Fort Wayne, IN
kudos:3
Reviews:
·Frontier Communi..

reply to Subaru

said by Subaru:

I'm a bit tired of working on this person's computer but besides telling them what not to click on.. I guess he has some daughters or who ever else that has a account for each of them on Windows 7.. ... clearly telling him does not seem to be working out too well..

Anything you "do" will be only a temporary fix - no matter how creative you are nor how many clever tools and barriers you erect, you can't fix stupid, especially habitual and deliberate stupid. Why not simply tell him how you feel... that you're getting a bit weary of continually cleaning up after his daughters (or whomever); and that either he needs to get them to exercise safe-hex (which means obeying some basic computer usage rules) or else he needs to look for somebody else other than you to fix the messes they create. Friends are glad to help friends... but friends also don't repeatedly take advantage of friends' goodwill or generosity - and you're reached the point where that's what you're feeling. Whether it's a friend or family member, the same truths apply.
--
“The American Republic will endure until the day Congress discovers that it can bribe the public with the public's money.” A. de Tocqueville


cableties
Premium
join:2005-01-27

reply to Subaru
I've had some issues with AdBlock Plus when I need to visit sites to buy or fill out forms. So it can get in the way sometimes.

+1 OpenDNS.

SuperAntiSpyware and MWBytes are good protectors too.

Other than that, can you make the user(s) non-admin?
crank up the internet settings to High?

Lastly, slap in a HDD and run some cloning script that mirrors the drive every other day. If the main system gets hosed, can just re-image back to last.

Better yet, mess with them and put Mint and FF on a USB drive, boot to that.
--
Splat



John Galt
Forward, March
Premium
join:2004-09-30
Happy Camp
kudos:5

reply to Subaru
I live in an area with a bunch of 'old timers' who are pretty clueless when it comes to computer. Most of the are out of the area travelling at one time or another...especially during the winter.

They were keeping me busy with doing (free) repairs...to the point of exasperation. They are like my 'family' so the same issues apply.

I got around this by turning on automatic updates, installing MSE, ABP and the paid versions of MBAM, and ASC. They couldn't/wouldn't run the programs manually, and were pretty 'click-happy'. The paid versions allowed scheduling and background operation so they didn't have to deal with it.

I also use LogMeIn to remotely administer and maintain their machines when needed.

Easy-peasy! No problems at all now...!
--
Nothing makes an American want to do something more than telling them they can't.



David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:78
Reviews:
·DIRECTV
·AT&T Midwest
·magicjack.com
·Google Voice
·AT&T Southwest

reply to AVD

said by AVD:

they just find another sucker that will do it for free.

For my instance they have in the past did that only to come back either to me or someone else that would do it for free and screw it up worse. The one I got back they reinstalled the operating system on a crack and it was being flagged as not genuine.

I was like "if you are going to crack as least make sure Microsoft can't see it or tag it!" X-D

WHat made me laughter even harder was there was a legitimate key on the back of it.

--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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