said by signmeuptoo:You just tell them to send you the correct item at the price of the auction and you will give them neutral feedback for wasting so much of your time.
I got this message from them today, in an email:
"will you be able help us to revise the feedback ? we not here to ignore customer or scam customer. we here to help all our customer with all their issue with the purchase. Please let us know so we can send you the feedback revision form."