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geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable
reply to rocca

Re: Start Communications - New Packages

said by rocca:

said by geokilla:

Question: Usage cannot be tracked by Rogers right? So technically, it is still unlimited usage. Or does APOI give Rogers the ability to track how much usage you're using?

No, it's definitely not unlimited. We do track usage and people that are greatly abusing their quota get a call. Once the automated correlation piece is done (waiting on Rogers to finish a piece) then we'll be able to post it on the usage tracker much more easily. Most people have been respectful of their limits and we haven't had to make too many calls or throttle them down.

Oh really? Because last I heard and read, there is still no usage tracking for cable IISP customers... When did this change? Or does this only apply to Start and not Teksavvy? The usage tracking that is.


TOPDAWG
Premium
join:2005-04-27
Calgary, AB
kudos:3
Reviews:
·TekSavvy DSL
yeah still think that is true. While I know that it may change soon or never it's not cool to sign up for a 200GB cap then use a TB in a month just cause you can. No way Start wants to state the date the tracking will be live.

They may can track you like they said and call you but it may not be ready where they can force you to pay for overages.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to geokilla
said by geokilla:

Oh really? Because last I heard and read, there is still no usage tracking for cable IISP customers... When did this change?

We've been tracking since end of November.

Gami00

join:2010-03-11
Mississauga, ON
reply to geokilla
said by geokilla:

Oh really? Because last I heard and read, there is still no usage tracking for cable IISP customers... When did this change? Or does this only apply to Start and not Teksavvy? The usage tracking that is.

This seems pretty obvious. With APOI implementation, all traffic goes through Rogers/Cogeco's systems now before handing off to the TPIA's link.. with that rogers and cogeco can now use their same tracking system they use for their own users for the TPIA's.

Tek's Roger's implementation can't do this yet as they're not on APOI yet, so it's basically not tracked and you're under an honour system to stay under your cap if you don't have the unlimited plan.


geokilla

join:2010-10-04
North York, ON
Reviews:
·TekSavvy Cable
reply to TOPDAWG
said by TOPDAWG:

yeah still think that is true. While I know that it may change soon or never it's not cool to sign up for a 200GB cap then use a TB in a month just cause you can. No way Start wants to state the date the tracking will be live.

They may can track you like they said and call you but it may not be ready where they can force you to pay for overages.

Lol I won't be like that, don't worry. It's just that I normally use around 100GB/month, but sometimes I download anime series and what not, and those series itself would push me up to 150GB or more. Never have I hit 200GB...


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to TOPDAWG
said by TOPDAWG:

They may can track you like they said and call you but it may not be ready where they can force you to pay for overages.

While we aren't charging overages at this time due to the lack of the automation component (which is coming soon), it doesn't mean it's open for abuse in the mean-time. That's really my point, ie don't signup expecting unlimited because it won't happen. We have reports that point out the hot spots and we deal with incidents as needed. For people that want to treat it as unlimited, then we have an unlimited option at 6Mbps.


TOPDAWG
Premium
join:2005-04-27
Calgary, AB
kudos:3
reply to geokilla
yeah sucks paying rogers 87 for 10/2 is killing me makes me want to cry but nothing else I can get in my area. The min Start has a higher speed cable uncapped serve I'm switching.