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Flak
join:2002-07-31
Milwaukee, WI

Flak

Member

Charter's chat no longer work?

Everytime I try to use the chat now button on my account page it just pops a window for virtual assistant.
duffman45200
join:2010-09-20

duffman45200

Member

You pretty much have to work through the "prompts" to get to chat. Just hit "no that didnt fix it" for everything and it will eventually give you the option to chat.

wizkid6
join:2002-03-31
Opelika, AL

wizkid6

Member

Direct link:

»www.myaccount.charter.co ··· ive.aspx

cork1958
Cork
Premium Member
join:2000-02-26

cork1958 to Flak

Premium Member

to Flak
Yeah,
Even with their chat crap, they can't make it easy on you. Almost as bad as phone support!!
tm255
join:2010-09-22
Asheville, NC

tm255 to wizkid6

Member

to wizkid6
thanks for the link!
Zappa2000
join:2001-12-16
Kalamazoo, MI

Zappa2000 to Flak

Member

to Flak
said by Flak:

Everytime I try to use the chat now button on my account page it just pops a window for virtual assistant.

This was also why Charter Direct was better than the chat people who have no clue, and just type off a scripted screen...