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JasonOD to EG
Anon
2013-Jan-16 11:33 am
to EG
Re: A little birdie wispered...I'm sure Steve's reading this forum, and hopefully he will be able to stop by as a secular member so we can thank him personally. |
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2 recommendations |
Steve was awesome. I will do my best to provide the same customer satisfaction that he provided. |
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 pflogBueller? Bueller?
MVM
join:2001-09-01
El Dorado Hills, CA |
pflog
MVM
2013-Jan-16 12:47 pm
said by ComcastLarry1:Steve was awesome. I will do my best to provide the same customer satisfaction that he provided.
Welcome Larry! |
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to EG
Has there been verification that Larry works for Comcast? |
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 EGThe wings of love
Premium Member
join:2006-11-18
Union, NJ |
EG
Premium Member
2013-Jan-16 1:19 pm
said by motoracer:Has there been verification that Larry works for Comcast?
I'll vouch for him. He is the Administrator of the Comcast in house help forums. |
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1 recommendation |
LOL- Thanks EG. |
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to EG
I don't really post often, but I also want to send my best wishes to Steve. A few years back I had a horrible and persistent problem with my TV/internet signal levels. Myself and several others on my street were going in circles with truck rolls that were not solving anything. repeadted requests via phone support were getting nowhere. Before I lost my sanity I decided to post on the direct forum as a last ditch effort. Steve got the issues escalated and got me in touch with a regional manager who was very helpful. Within a week the problems were finally resolved. If not for Steve's help, there's a good chance FiOS would have had my business by now. |
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to ComcastLarry1
You got some big shoes to fill Larry. Will you be picking up Steve's active cases and open trouble tickets? |
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 PeteC2Got Mouse?
MVM
join:2002-01-20
Bristol, CT |
to EG
I found Comcast Steve to be very helpful. I am sure that Larry will follow in his footsteps. |
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 JohkalCool Cat
MVM
join:2002-11-13
Pennsyltucky |
to ShaneWhit
Trust me, Larry can fill those shoes.  He's already helped me out in the official Comcast forum. |
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1 recommendation |
to ShaneWhit
I'm still trying to gather all the much needed access. If anyone was working with Steve and still need assistance please let me know. |
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 jaynicklit up
Premium Member
join:2001-02-06
Sterling Heights, MI |
jaynick to EG
Premium Member
2013-Jan-16 7:01 pm
to EG
Steve will be missed.  Best wishes to Steve in his new endeavors and welcome Larry!  |
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 WiFiguruTo infinity... and beyond
Premium Member
join:2005-06-21
Seattle, WA |
to EG
Wow! Steve helped me out on sooo many issues. What a nice guy, always taking the time to make things right.
Sad. |
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 CanezoidEnd of line
join:2001-02-16
Powder Springs, GA |
to EG
Wow, wish him the best, his help was invaluable.
Welcome Larry. |
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to WiFiguru
Same here, he's truly one of a kind. Heck when me and Steve talk on the phone it's as if we're old friends planning a fishing trip. |
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 SunnyRuns from Clowns
join:2001-08-19 |
to EG
Thanks for the heads up. I hadn't heard anything about this until your post. I am trying to verify ComcastLarry1  through our BBR staff. I have no reason to doubt he is official. I just need a BBR staff nod before adding that account name to our list of official reps. |
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 ComcastVicComcast Vic
Premium Member
join:2013-01-16
Philadelphia, PA
3 recommendations |
to EG
Good day to all, I will also be providing assistance as the need arises, Steve was extremely helpful and hope I can be of good service to all as well together with Comcast Larry. |
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 plencnerb
Premium Member
join:2000-09-25
53403-1242 |
to EG
Well, here is a hearty welcome to both ComcastVic and ComcastLarry1 Looking forward to the help and support that both of you can provide to the many readers of this forum. |
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 IowaCowboyLost in the Supermarket
Premium Member
join:2010-10-16
Springfield, MA ·Comcast XFINITY
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to ComcastVic
Whenever I had an issue, I would post it in the direct forum as I would get better service from ComcastSteve than I would get from calling 1-800-Comcast. I do have an active issue in the direct forum that needs following up on. I will miss ComcastSteve.
As an individual with a cognitive disability, I find it easier to communicate the problem using pictures and by typing as opposed to on the phone and the direct forum is a lifesaver. I do use the phone but I sometimes find communications barriers due to my diagnosis of Autism. The ones I communicate with the easiest are people I know. |
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 Warzau
Premium Member
join:2000-10-26
Naperville, IL |
Warzau to EG
Premium Member
2013-Jan-17 1:56 pm
to EG
He helped immensely the past couple of years. |
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| Warzau |
to plencnerb
Agreed they have big shoes to fill In all seriousness, ComcastSteve really went out of his way to help me when I had issues. |
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to EG
Re: A little birdie whispered...Steve helped me out when all hope was lost!
Will miss having ya around! |
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JohkalCool Cat
MVM
join:2002-11-13
Pennsyltucky |
to ComcastVic
Re: A little birdie wispered...Welcome Vic! You won't be bored covering the Direct Forum. |
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SunnyRuns from Clowns
join:2001-08-19
1 edit
3 recommendations |
to EG
Re: A little birdie whispered...I now have official word confirming what ComcastLarry1 and ComcastVic are saying. They are here officially and I have updated our list. » /faq/16267You two sure have huge shoes to fill, just so you know. We pretty much think Steve is perfection in customer service, that no human could do better. Steve, if you are out there, thank you so very much for all you have done for your customers who frequent this site and that goes for me personally as well. Please don't be a stranger. Know we consider you a great friend and don't want to lose you. |
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Two people to replace one Steve. |
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 mb6
join:2000-07-23
Washington, NJ
Netgear R7800
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mb6
Member
2013-Jan-17 10:26 pm
said by Mike Wolf:Two people to replace one Steve.
It's not like he fell off of the earth, he was last here 4 minutes ago under his own name... |
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EGThe wings of love
Premium Member
join:2006-11-18
Union, NJ |
to Mike Wolf
said by Mike Wolf:Two people to replace one Steve.
Larry is a very busy man. He has his own duty as a full time Forum Administrator over at the in house CC help forums. His presence here is only temporary as he implied here; » Re: A little birdie wispered... |
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to mb6
huh? What do you mean mb? |
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 egeek84
Premium Member
join:2011-07-28
Livermore, CA |
egeek84 to EG
Premium Member
2013-Jan-18 12:13 pm
to EG
I will miss you Steve. I remember all the times I posted in Comcast Direct and you helping me solve the issue promptly. Whether it was scheduling a truck roll or just making a quick change in my account, I knew I could always count on you, and you always came through for me. |
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 NetFixerFrom My Cold Dead Hands
Premium Member
join:2004-06-24
The Boro
Pace 5268AC
TRENDnet TEW-829DRU
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to Mike Wolf
He probably means that he looked at SteveTeow 's profile page. 
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He's already helped me out in the official Comcast forum.
Best wishes to Steve in his new endeavors and welcome Larry! 
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