Topic 'Re: [Internet] Internet Speed Upgrades?' in forum 'Bright House Networks' - dslreports.com

Re: [Internet] Internet Speed Upgrades?

Sun, 03 Mar 2013 18:57:46 EDT

MikeSpears posted : love these speeds, but when are we getting better upload speeds?

Re: [Internet] Internet Speed Upgrades?

Thu, 14 Feb 2013 21:01:21 EDT

PowerMatt posted : [att=1]

Got my new router machine in and built, and this is the result I'm consistently getting. No, I'm not running AVG. I'm running Microsoft Security Essentials, and it was disabled at the time of the testing.

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 21:20:01 EDT

BHNtechXpert posted :

said by Flashfox:

Me too... some of the positive swings brought me up to over 186 Mbps LOL

Gary --> It is a memory leak as the problem persists until you reboot or reset the AV/FW by turning it off then back on thus flushing its cache. I changed my search parameters (fine tweaked them) and started reading about these problems. You are right, it's been there for a while.

Oh yea its been there a while. I have helped isolate this issue for years for people.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 20:42:06 EDT

Flashfox posted : Me too... some of the positive swings brought me up to over 186 Mbps LOL

Gary --> It is a memory leak as the problem persists until you reboot or reset the AV/FW by turning it off then back on thus flushing its cache. I changed my search parameters (fine tweaked them) and started reading about these problems. You are right, it's been there for a while.

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 10:27:55 EDT

BHNtechXpert posted :

said by sambowomble:

Hey that gives me an idea....kidding i know netter than that lol

You wouldn't dare lol :)

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 09:35:35 EDT

sambowomble posted : Hey that gives me an idea....kidding i know better than that lol

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 08:47:41 EDT

BHNtechXpert posted : It's not a memory leak that I am aware of...just a constant skewing of test results either positive or negative.

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 07:59:47 EDT

Flashfox posted : Hmm... thanks? ;-) I wasn't aware and I have been using AVG IS for many years now. I searched their forum but didn't find any references to this issue. This is the first time I encountered this "memory leak" problem so it wasn't that pervasive.

Maybe it was the change of hardware I recently made (new MOBO, CPU, Video, etc.) and their software, but I wasn't seeing this before.

In any event, if they don't do anything, I know the work around and come time to renew, I will not.

Oh and I agree... disable AV/FW during speed tests ;-)

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 00:07:35 EDT

BHNtechXpert posted :

said by sambowomble:

Ive been a happy customer with Avast. Its free and have had no issues regarding speeds.

Just don't let me catch you allowing it to run while you are speed testing and sending me a whacked out result :)
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [Internet] Internet Speed Upgrades?

Mon, 11 Feb 2013 00:00:50 EDT

sambowomble posted : Ive been a happy customer with Avast. Its free and have had no issues regarding speeds.

Re: [Internet] Internet Speed Upgrades?

Sun, 10 Feb 2013 23:34:04 EDT

BHNtechXpert posted :

said by Flashfox:

Actually, what I demonstrated is that AVG IS 2013 has a flaw... some form of memory leak. By the way, AVG is looking into this now.

Note that the speed test worked just fine till the AVG IS 2013 update and it still works if I restart the app. The problem is with AVG. This being said, anything which might interfere with data transfer can have an effect during speed tests. So Gary is right... but it's not an absolute ;-)

Flash hate to do this to ya buddy but they have been aware of this for years...this issue with AVG is not new. I hope you have success in getting it resolved where countless others have not..best of luck to you and anybody that uses it.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [Internet] Internet Speed Upgrades?

Sun, 10 Feb 2013 21:30:51 EDT

Flashfox posted : Actually, what I demonstrated is that AVG IS 2013 has a flaw... some form of memory leak. By the way, AVG is looking into this now.

Note that the speed test worked just fine till the AVG IS 2013 update and it still works if I restart the app. The problem is with AVG. This being said, anything which might interfere with data transfer can have an effect during speed tests. So Gary is right... but it's not an absolute ;-)

Re: [Internet] Internet Speed Upgrades?

Sun, 10 Feb 2013 17:49:17 EDT

BHNtechXpert posted : You should NEVER test speeds with your FW or AV running...you of course have nicely demonstrated why :)

Re: [Internet] Internet Speed Upgrades?

Sun, 10 Feb 2013 08:43:33 EDT

Flashfox posted : I can't call you weird PowerMatt as I am just as bad with amateur radio stuff, my phone and my computer ;-)

OK... nuff said, back to the subject at hand. Today's test:

ANOMALY --> I wanted to share an anomaly I noted on my end. I identified the culprit and I am working with the OEM to fix this:

- U/D speeds match what you see above. It is a "straight line", that is a constant speed which means a good circuit.

- After a few fays, it becomes very erratic. Many peaks (300 Mbps+) and valleys (0 bps), average DL speed drops, etc.

- The cause: AVG Internet Security 2013.

- My temporary solution: I disable the AV/FW, wait a few seconds then re-enable it. I am now back to the constant speeds.

- The proof: I encounter the problem on a regular basis and it can be reproduced at will as long as I don't reset the process. I just need to deactivate and reactivate the AVG IS and the problem is resolved.

This pattern occurs ever 2-3 days. Now I do leave my computer ON 24/7 so the likely culprit is a memory leak with their app. I am in contact with AVG but nothing up to now.

Just wanted to share ;-)

Re: [Internet] Internet Speed Upgrades?

Sun, 10 Feb 2013 00:33:30 EDT

PowerMatt posted : Cheaper? Sure. As flexible? Not really.

What it really came down to is that the WNR3500L was getting a bit long in the tooth. I had been thinking about building my own router for a while, so it was a good excuse to go for it.

Pfsense is also a very proven router distro of BSD. It's lightweight, fast, extremely stable, and can run from something as small as a 512 megabyte flash drive. I've worked with it in the past and have no qualms about putting it in control of my home network's internet access.

-edit-

And don't get me wrong, the RT-N56U is a great router. I just wanted to do my own thing. Call me weird if you like. :p

Re: [Internet] Internet Speed Upgrades?

Sun, 10 Feb 2013 00:31:42 EDT

BHNtechXpert posted :

said by Flashfox:

...or buy an ASUS N56U or higher router ;-) Would it not be cheaper that rolling your own?

Mind you, I am into ham radio so I build my own stuff when it's feasible. I also root and customize my Android phones. But a router? I rather buy what's been proven. My N56U has no problems sustaining the 60 Mbps download rate.

And with a Wan to Lan max of 802mbps I don't think you will growing out of it anytime soon :)
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [Internet] Internet Speed Upgrades?

Sat, 09 Feb 2013 21:35:17 EDT

Flashfox posted : ...or buy an ASUS N56U or higher router ;-) Would it not be cheaper that rolling your own?

Mind you, I am into ham radio so I build my own stuff when it's feasible. I also root and customize my Android phones. But a router? I rather buy what's been proven. My N56U has no problems sustaining the 60 Mbps download rate.

Re: [Internet] Internet Speed Upgrades?

Sat, 09 Feb 2013 00:14:07 EDT

PowerMatt posted : I upgraded to the 60 megabit tier today. I discovered that my router is wholly inadequate to handle this much speed. Speed tests are one thing, but when I try something sustained (like downloading a multi-gigabyte game off of steam), Tomato reports my router's CPU usage as maxed out. For the record, my router is a Netgear WNR3500L running Tomato. I can only get about 5.5 megabytes/sec before the CPU gets nailed to the wall.

This isn't a support request, just something to put out there for people that may be wondering why they're not getting the full 60 megabits.

For the more technically inclined, you might do what I did. Build a router box around this: »www.newegg.com/Product/Product.a···13128585

Add a case and RAM and you're looking at $200. Run pfSense from a flash drive and you've got a high-end router for not much more than other "high end" routers.

Re: [Internet] Internet Speed Upgrades?

Fri, 08 Feb 2013 18:20:50 EDT

BHNtechXpert posted :

said by canta4dit:

Gary,
Can I get the upgrade? I posted in the direct forums as well.
Thanks

Yep I think you're done but will double check.

Re: [Internet] Internet Speed Upgrades?

Fri, 08 Feb 2013 13:51:36 EDT

canta4dit posted : Gary,
Can I get the upgrade? I posted in the direct forums as well.
Thanks

Re: [Internet] Internet Speed Upgrades?

Thu, 07 Feb 2013 23:30:57 EDT

Davidt085 posted :

Re: [Internet] Internet Speed Upgrades?

Sun, 03 Feb 2013 02:05:28 EDT

bigdaddy posted :

said by sambowomble:

I think your modem is just *special*. :-)

ROFL :)

Re: [Internet] Internet Speed Upgrades?

Sat, 02 Feb 2013 02:04:28 EDT

sambowomble posted : I think your modem is just *special*. :-)

Re: [Internet] Internet Speed Upgrades?

Sat, 02 Feb 2013 00:52:56 EDT

BHNtechXpert posted : Thats correct...you only need 4 channels :)

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 21:27:46 EDT

Flashfox posted : FWIW, I was just upgraded to the new 60 Mbps Lightning and I still only see 4 channels which are bonded.

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 19:25:41 EDT

bigdaddy posted :

said by rebus9:

Gary, just curious, how frequently does the modem check for config updates?

Or does it only check when it goes offline then comes back up? We had a bunch of biz-class locations on Lightning drop offline overnight a few nights ago during what appeared to be system maintenance (all across the county, from New Port Richey to Zephyrhills, I got WhatsUp alerts for all of them) and the next morning they were all screaming at 80 Mbps downstream.

Rebus how many channel's get bonded on those biz-class modems to achieve 80Mbps down ? I just noticed that my modem now bond's six channels now for my 60Mbps, are those biz-class modems bonding 8 channels hence the 10Mbps per QAM256 to get 80Mpbs ? Could you post some screen capture's.

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 18:52:56 EDT

BHNtechXpert posted :

said by hostjunkies:

only 45/6 for me too in Palm Bay

»www.speedtest.net/result/2479585450.png

If you want the rr60 it is an upgrade, not automatic so unless you have called or requested that I upgrade you the speed you had two weeks ago is the speed you will have now...that said would you like me to upgrade you?
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 18:47:58 EDT

hostjunkies posted : only 45/6 for me too in Palm Bay

»www.speedtest.net/result/2479585450.png

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 18:45:14 EDT

BHNtechXpert posted :

said by rebus9:

When we do updates as in your case we will force a modem reboot at some point to pull the new bin file hence the reason you observed the reboots. Did your pager go nuts on you in the middle of the night...sorry. :) Been there done that...the phone goes off when I go to bed...shy of the world coming to end it can wait until morning.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 18:34:13 EDT

rebus9 posted : Gary, just curious, how frequently does the modem check for config updates?

Or does it only check when it goes offline then comes back up? We had a bunch of biz-class locations on Lightning drop offline overnight a few nights ago during what appeared to be system maintenance (all across the county, from New Port Richey to Zephyrhills, I got WhatsUp alerts for all of them) and the next morning they were all screaming at 80 Mbps downstream.

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 17:41:18 EDT

BHNtechXpert posted : No that was just for him...

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 14:47:56 EDT

Guide_Tim posted :

said by BHNtechXpert:

Reboot your modem...

Gary are you telling all of us to reboot our modems ? Did we get another speed increase ?
--
Taft CA Bright House Customer Since 2003 Lightning 60/5

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 12:14:09 EDT

BHNtechXpert posted : Reboot your modem...

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 10:21:28 EDT

Davidt085 posted : Here's what I get

Re: [Internet] Internet Speed Upgrades?

Fri, 01 Feb 2013 10:14:45 EDT

Flashfox posted : OK... I caved in. I don't need the higher speed but I wanted it (thanks BHNtechexpert ;-)

Re: [Internet] Internet Speed Upgrades?

Thu, 31 Jan 2013 09:04:27 EDT

rebus9 posted : The modems at several of our locations (business class) must have received the new config sometime during the night. I got a bunch of "connection down" then "connection up" alerts.

When I tested this morning, we're definitely feeling the love now, to the tune of 80 Mbps.

Re: [Internet] Internet Speed Upgrades?

Wed, 30 Jan 2013 23:43:38 EDT

swbrains posted : I really didn't *need* the extra speed either, but for $5/month more for an additional ~20 mbps, it was almost a no-brainer. :)

Re: [Internet] Internet Speed Upgrades?

Mon, 28 Jan 2013 22:18:44 EDT

BHNtechXpert posted : ....

Re: [Internet] Internet Speed Upgrades?

Mon, 21 Jan 2013 16:49:57 EDT

joshf posted : Here's what I'm seeing in Birmingham after upgrading to 60/5 today... I'd love to see closer to 5 on the upstream. Should I be concerned that it's not?

[att=1]

EDIT: Scratch that. I forgot to adjust the router's QOS settings. These results look much better:

[att=2]

Re: [Internet] Internet Speed Upgrades?

Mon, 21 Jan 2013 15:50:49 EDT

Nayan posted : LOL that was me too, I got 'speed envy'. :)

Re: [Internet] Internet Speed Upgrades?

Mon, 21 Jan 2013 15:16:06 EDT

BHNtechXpert posted :

said by weaseled386:

said by tim tim tim:

did you call in and sign up for the 60 meg service? Its not an automatic bump.. its 5 bucks more than the current lightning service is.

Oh, no. I really don't use the speed I have now. Unless I get the "shiney speed itch" I'll keep what I have.

I didn't last 24 hours after posting this... I'm now on the new tier, and seeing speeds equal to everyone else posting screenshots :)

Too funny :) Thank you for upgrading though.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~

Re: [Internet] Internet Speed Upgrades?

Mon, 21 Jan 2013 15:08:04 EDT

weaseled386 posted :

said by weaseled386:

said by tim tim tim:

did you call in and sign up for the 60 meg service? Its not an automatic bump.. its 5 bucks more than the current lightning service is.

Oh, no. I really don't use the speed I have now. Unless I get the "shiney speed itch" I'll keep what I have.

I didn't last 24 hours after posting this... I'm now on the new tier, and seeing speeds equal to everyone else posting screenshots :)

Re: [Internet] Internet Speed Upgrades?

Sun, 20 Jan 2013 15:04:39 EDT

weaseled386 posted :

said by tim tim tim:

did you call in and sign up for the 60 meg service? Its not an automatic bump.. its 5 bucks more than the current lightning service is.

Oh, no. I really don't use the speed I have now. Unless I get the "shiney speed itch" I'll keep what I have.

Re: [Internet] Internet Speed Upgrades?

Sun, 20 Jan 2013 14:55:22 EDT

tim tim tim posted : did you call in and sign up for the 60 meg service? Its not an automatic bump.. its 5 bucks more than the current lightning service is.

Re: [Internet] Internet Speed Upgrades?

Sun, 20 Jan 2013 14:54:09 EDT

weaseled386 posted : Blah... I'm seeing an increase, but no where near 60. 45.85M down & 5.86M up in Port Orange. I've rebooted my modem twice.

BHNtechXpert... later I'll try hooking a laptop up directly to the Ubee, but maybe an issue with my DLink DGL-4500? Since I only use it for wired capabilities, it has been a great router for several years.

Re: [Internet] Internet Speed Upgrades?

Sun, 20 Jan 2013 13:23:51 EDT

BHNtechXpert posted :

said by Nayan:

I got mine this morning and I am hitting well into the 60's (speed, not age ;) ). :)

Re: [Internet] Internet Speed Upgrades?

Sun, 20 Jan 2013 13:05:16 EDT

Nayan posted : I got mine this morning and I am hitting well into the 60's (speed, not age ;) ). :)

Re: [Internet] Internet Speed Upgrades?

Sun, 20 Jan 2013 11:18:55 EDT

RUQRU posted : Had to call BHN to get upgrade

Re: [Internet] Internet Speed Upgrades?

Sun, 20 Jan 2013 11:08:06 EDT

botld92z9 posted :

said by camaroz:

grandfathering really should mean you get something new for the old price. Kind of how with my Virgin Mobile phone I still get the $25/month I signed up at, while new signups pay more.

If that was the case, folks grandfathered in on ATTs unlimited iPhone data plan would be paying the same price they were before but would now have a data cap.

Re: [Internet] Internet Speed Upgrades?

Sat, 19 Jan 2013 12:10:15 EDT

anon posted : You can't edit the term "grandfathering" to make it what YOU want it to mean.

The whole point of the term means that you can continue to enjoy what you had BEFORE the new rule.
You HAD 20/2...therefore you still have 20/2 for the same price even though it's not available to people signing up today.

You are grandfathered in...not UPGRADED in