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[AR] Terrible speeds in Fort Smith

I am experiencing very slow download speeds on Cox. At three different locations: my home, my office and coworker's house.
Download speeds are under 1Mbps and upload speeds are around 6Mpbs.

This is using Speedtest.net and the Bixby, OK server.
I got similar results with the BBR speed test.
Anyone else?

Sh Sh Sha

Rogers, AR
I'm in Rogers (NW AR) but have been noticing sluggish speeds this afternoon. Speedtests are showing about 5 Mb/s on Preferred (normal is 12-18 for me), but no decrease on the upload side.

Was planning to see if it resolved over the next 12-24 hrs, but saw this post. So far, powercycling MTA, router, and PC haven't provided any resolution

Freq/Power: 813.000 MHz 1 dBmV
Signal to Noise Ratio: 37 dB
Modulation: QAM256
Freq/Power: 25.300 MHz 39 dBmV
Channel Type: DOCSIS 2.0 (ATDMA)
Symbol Rate: 5120 kSym/sec
Modulation: QAM64

Here's a tracert

Tracing route to www.google.com []
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms
2 9 ms 7 ms 9 ms
3 11 ms 7 ms 7 ms
4 73 ms 70 ms 73 ms kscydsrj01-ae0.rd.ks.cox.net []
5 72 ms 71 ms 73 ms
6 * * * Request timed out.
7 84 ms 81 ms 135 ms
8 84 ms 84 ms 83 ms
9 81 ms 84 ms 82 ms
10 84 ms 85 ms 84 ms dfw06s06-in-f17.1e100.net []

Trace complete.


reply to NapMan
Springdale, AR here. Noticed the issues around 6pm this afternoon. On a 28Mbit line.

Speeds right now...
Down - 1.1mbps
Up - 6.2mbps

Normal results with speedboost are like 40-45 down and 6 up.

Talking to a technician and they couldn't figure anything out. Went ahead and scheduled with a technician before I found out this isn't just a problem with my connection. Also have a friend in Bentonville experiencing exact same issues. Hopefully it will be fixed by morning.


Fayetteville, AR
reply to NapMan
Yep, in Springdale seeing a huge decrease from my normal 20 down. Upload is normal though. I hope it gets fixed soon. I'd like to get back to my HD Netflix streaming.


reply to NapMan
I called Cox last night and they said I was in a area that was experiencing problems. He said they should be fixed soon.
Sometime later the speed jumped up to normal and it's still good this morning.