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NapMan

@cox.net

[AR] Terrible speeds in Fort Smith

I am experiencing very slow download speeds on Cox. At three different locations: my home, my office and coworker's house.
Download speeds are under 1Mbps and upload speeds are around 6Mpbs.

This is using Speedtest.net and the Bixby, OK server.
I got similar results with the BBR speed test.
Anyone else?



Xterra2k
Sh Sh Sha

join:2000-06-27
Rogers, AR

I'm in Rogers (NW AR) but have been noticing sluggish speeds this afternoon. Speedtests are showing about 5 Mb/s on Preferred (normal is 12-18 for me), but no decrease on the upload side.

Was planning to see if it resolved over the next 12-24 hrs, but saw this post. So far, powercycling MTA, router, and PC haven't provided any resolution

Signals:
Downstream
Freq/Power: 813.000 MHz 1 dBmV
Signal to Noise Ratio: 37 dB
Modulation: QAM256
Upstream
Freq/Power: 25.300 MHz 39 dBmV
Channel Type: DOCSIS 2.0 (ATDMA)
Symbol Rate: 5120 kSym/sec
Modulation: QAM64

Here's a tracert

Tracing route to www.google.com [74.125.227.49]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 7 ms 9 ms 10.54.176.1
3 11 ms 7 ms 7 ms 70.183.68.61
4 73 ms 70 ms 73 ms kscydsrj01-ae0.rd.ks.cox.net [70.183.71.85]
5 72 ms 71 ms 73 ms 70.183.71.61
6 * * * Request timed out.
7 84 ms 81 ms 135 ms 72.14.212.237
8 84 ms 84 ms 83 ms 72.14.233.77
9 81 ms 84 ms 82 ms 209.85.250.77
10 84 ms 85 ms 84 ms dfw06s06-in-f17.1e100.net [74.125.227.49]

Trace complete.


Alcapwn

join:2013-01-15
reply to NapMan

Springdale, AR here. Noticed the issues around 6pm this afternoon. On a 28Mbit line.

Speeds right now...
Down - 1.1mbps
Up - 6.2mbps

Normal results with speedboost are like 40-45 down and 6 up.

Talking to a technician and they couldn't figure anything out. Went ahead and scheduled with a technician before I found out this isn't just a problem with my connection. Also have a friend in Bentonville experiencing exact same issues. Hopefully it will be fixed by morning.


dakotam0813

join:2010-01-27
Fayetteville, AR
reply to NapMan

Yep, in Springdale seeing a huge decrease from my normal 20 down. Upload is normal though. I hope it gets fixed soon. I'd like to get back to my HD Netflix streaming.


NapMan

join:2013-01-15
reply to NapMan

I called Cox last night and they said I was in a area that was experiencing problems. He said they should be fixed soon.
Sometime later the speed jumped up to normal and it's still good this morning.