said by Fir_Na_Tine:
Ordered some products from Drugstore.com. What came wasn't what I ordered, although the packing list was what I did. Fired of a Email to customer service, got a reply quickly. They are sending out the right stuff right away, along with return label for other stuff to send back and a $10 credit to use at the site.
Good fast customer service and decent of them to give $10 as part of apology.
I used them many times, and love them as well. They participate in the ShopRunner program, so I get free 2 day shipping. Plus they usually have $10 off $50 coupons, AND they give me free samples. Better than any drug store--
No Victim=No Crime