http://www.dslreports.com/forum/OK-Download-speed-issues-getting-worse-over-weeks-27915914 en Wed, 22 May 2013 13:54:57 EDT Wed, 22 May 2013 13:54:57 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27920440 http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27920440 Thu, 17 Jan 2013 09:26:45 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27920228 http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27920228 Thu, 17 Jan 2013 08:20:01 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27918554
Guessing that netgear two-in-one they are giving out is a hunk of junk. Did I pay for that thing? Should I demand a refund for it since I had to spend my own cash to get connected to a service I already pay for?]]> http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27918554 Wed, 16 Jan 2013 17:42:42 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27917432
Thanks everyone.]]> http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27917432 Wed, 16 Jan 2013 12:35:10 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27917039 http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27917039 Wed, 16 Jan 2013 10:35:50 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27917035 http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27917035 Wed, 16 Jan 2013 10:35:18 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916575 http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916575 Wed, 16 Jan 2013 07:41:14 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916385 http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916385 Wed, 16 Jan 2013 02:04:18 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916302
Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power SNR DOCSIS/EuroDOCSIS locked
Locked QAM256 193 5360 Ksym/sec 837000000 Hz 5.1 dBmV 38.1 dB DOCSIS
Locked QAM256 194 5360 Ksym/sec 843000000 Hz 4.7 dBmV 38.2 dB DOCSIS
Locked QAM256 195 5360 Ksym/sec 849000000 Hz 4.5 dBmV 37.9 dB DOCSIS
Locked QAM256 196 5360 Ksym/sec 855000000 Hz 3.7 dBmV 37.9 dB DOCSIS
Locked QAM256 201 5360 Ksym/sec 861000000 Hz 4.3 dBmV 38.4 dB DOCSIS
Locked QAM256 202 5360 Ksym/sec 867000000 Hz 4.2 dBmV 38.2 dB DOCSIS
Locked QAM256 203 5360 Ksym/sec 873000000 Hz 3.9 dBmV 38.3 dB DOCSIS
Locked QAM256 204 5360 Ksym/sec 879000000 Hz 3.5 dBmV 37.8 dB DOCSIS
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power
Locked ATDMA 3 2560 Ksym/sec 31900000 Hz 38.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV]]> http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916302 Wed, 16 Jan 2013 00:43:24 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916295
Levels

Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power SNR DOCSIS/EuroDOCSIS locked
Locked QAM256 193 5360 Ksym/sec 837000000 Hz 5.2 dBmV 38.3 dB DOCSIS
Locked QAM256 194 5360 Ksym/sec 843000000 Hz 4.8 dBmV 38.4 dB DOCSIS
Locked QAM256 195 5360 Ksym/sec 849000000 Hz 4.5 dBmV 38.0 dB DOCSIS
Locked QAM256 196 5360 Ksym/sec 855000000 Hz 3.8 dBmV 37.7 dB DOCSIS
Locked QAM256 201 5360 Ksym/sec 861000000 Hz 4.4 dBmV 38.4 dB DOCSIS
Locked QAM256 202 5360 Ksym/sec 867000000 Hz 4.3 dBmV 38.5 dB DOCSIS
Locked QAM256 203 5360 Ksym/sec 873000000 Hz 4.1 dBmV 38.2 dB DOCSIS
Locked QAM256 204 5360 Ksym/sec 879000000 Hz 3.6 dBmV 38.0 dB DOCSIS
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power
Locked ATDMA 3 2560 Ksym/sec 31900000 Hz 38.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Speed tests to OKC and Houston
OKC: Ping 17ms, Down .89Mb/s, Up .65Mb/s
Houston: Ping 37ms, Down 1.51Mb/s, Up 4.60Mb/s

Such an erratic problem.]]> http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916295 Wed, 16 Jan 2013 00:36:59 EDT http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916276
Signal levels:

Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power SNR DOCSIS/EuroDOCSIS locked
Locked QAM256 193 5360 Ksym/sec 837000000 Hz 5.2 dBmV 38.1 dB DOCSIS
Locked QAM256 194 5360 Ksym/sec 843000000 Hz 4.9 dBmV 38.2 dB DOCSIS
Locked QAM256 195 5360 Ksym/sec 849000000 Hz 4.6 dBmV 37.9 dB DOCSIS
Locked QAM256 196 5360 Ksym/sec 855000000 Hz 3.8 dBmV 37.8 dB DOCSIS
Locked QAM256 201 5360 Ksym/sec 861000000 Hz 4.5 dBmV 38.6 dB DOCSIS
Locked QAM256 202 5360 Ksym/sec 867000000 Hz 4.3 dBmV 38.6 dB DOCSIS
Locked QAM256 203 5360 Ksym/sec 873000000 Hz 4.1 dBmV 38.5 dB DOCSIS
Locked QAM256 204 5360 Ksym/sec 879000000 Hz 3.7 dBmV 38.1 dB DOCSIS
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power
Locked ATDMA 3 2560 Ksym/sec 31900000 Hz 38.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

I also speed tested to OKC and Houston real quick to give comparison to the previous post.
OKC: Ping 17ms, Down 29.04Mb/s, Up 7.07
Houston: Ping 35ms, Down 28.10Mb/s, Up 8.31Mb/s]]> http://www.dslreports.com/forum/Re-OK-Download-speed-issues-getting-worse-over-weeks-27916276 Wed, 16 Jan 2013 00:24:55 EDT http://www.dslreports.com/forum/OK-Download-speed-issues-getting-worse-over-weeks-27915914
Technical info:
Modem/Router Combo - Netgear CG3000D-RG
Cox Premier HSI (Up to 31megs with powerboost or whatever its called, normally see 20 to 25mb/s)
Signal levels while seeing low download speeds:

Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power SNR DOCSIS/EuroDOCSIS locked
Locked QAM256 193 5360 Ksym/sec 837000000 Hz 4.9 dBmV 37.8 dB DOCSIS
Locked QAM256 194 5360 Ksym/sec 843000000 Hz 4.5 dBmV 37.9 dB DOCSIS
Locked QAM256 195 5360 Ksym/sec 849000000 Hz 4.3 dBmV 37.7 dB DOCSIS
Locked QAM256 196 5360 Ksym/sec 855000000 Hz 3.5 dBmV 37.5 dB DOCSIS
Locked QAM256 201 5360 Ksym/sec 861000000 Hz 4.2 dBmV 38.2 dB DOCSIS
Locked QAM256 202 5360 Ksym/sec 867000000 Hz 3.9 dBmV 38.2 dB DOCSIS
Locked QAM256 203 5360 Ksym/sec 873000000 Hz 3.7 dBmV 38.2 dB DOCSIS
Locked QAM256 204 5360 Ksym/sec 879000000 Hz 3.3 dBmV 37.9 dB DOCSIS
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power
Locked ATDMA 3 2560 Ksym/sec 31900000 Hz 38.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Checked them yesterday and they were about the same as above. No big deviation anywhere.

Cable modem is directly into the wall with no splitters, goes through the attic straight into the ground, no splitters anywhere between me and the feed coming from cox. No other cable services, all other ties were removed when tech was here in December so it is all on one leg.

I ran four speed tests, one locally to OKC, Houston, Berkeley CA and New York City, all within an hour of each other.
OKC: Ping 17ms, Down 1.50Mb/s, Up 3.55Mb/s
Houston: Ping 27ms, Down 1.46Mb/s, Up 2.06Mb/s
Berkeley: Ping 69ms, Down 1.34Mb/s, Up 1.75Mb/s
NYC: Ping 56ms, Down 1.62Mb/s, Up 2.99Mb/s

Any insight to this? Cox support has been less than helpful.

Thanks,
Kyle]]> http://www.dslreports.com/forum/OK-Download-speed-issues-getting-worse-over-weeks-27915914 Tue, 15 Jan 2013 22:25:00 EDT