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VOIP etc > Voice Over IP - VOIP > VOIP Tech Chat > [Anveo] Can someone explain: Status - "CHANNELS.BLOCK" ...

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RobThompson
Caution - Newbie Alert
Premium
join:2012-02-14
Lasalle, QC
Reviews:
·AcroVoice

[Anveo] Can someone explain: Status - "CHANNELS.BLOCK" ...

Hello:

One of my Anveo accounts (a testing account) is set up like this:

Subscription Package: FREE
Phone Numbers: Value Plan

I have 2 phone numbers:

USA +1(518)310xxxx forwarded to my Canadian cell phone number.
CDN +1(514)600xxxx forwarded to my Google Voice account.

I noticed, in the CDR Report, that the Status is "CHANNELS.BLOCK" at times.

What does this mean, why does it happen, and, what are the implications?

Thanks,

Rob.
--
Rob.
Blog: »googlevoiceforcanadians.com/
to forum · permalink · 2013-01-16 10:06:15 ·

JJ_GTA
Premium
join:2009-04-01
Ontario
Reviews:
·voip.ms
·Anveo
·TekSavvy Cable

Re: [Anveo] Can someone explain: Status - "CHANNELS.BLOCK&q

Here is my guess.

Channels are used for incoming calls.

Free plan gives you 1 floating channel, across all DIDs. Value phone numbers give no dedicated channels.

So you are limited to 1 incoming call active at a time. Channel Block is probably from a 2nd call trying to come in and no channels available.

If you had Personal Unlimited DIDs then they would have 2 dedicated channels per DID.
to forum · permalink · 2013-01-16 10:31:47 ·
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