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sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
Reviews:
·TekSavvy Cable
·WIND Mobile
reply to 34764170

Re: [The Call] So, I was on the phone with Rogers...

With 100+ houses passed on a cable segment today, the segments are overloaded, but we rarely feel that congestion. What continues to matter the most is the upstream. That has certainly improved on the 4 channel bonded upstream.

In general, once you exceed 10 Mbps, in normal internet browsing etc. we don't notice much the difference in speeds, so similarly, we won't see much in the way of mild congestion especially since we'll be hittiing the congestion limits of the path to the destination and the speeds of the hosts.


34764170

join:2007-09-06
Etobicoke, ON

said by sbrook:

With 100+ houses passed on a cable segment today, the segments are overloaded, but we rarely feel that congestion. What continues to matter the most is the upstream. That has certainly improved on the 4 channel bonded upstream.

That isn't 100% true. There are still nodes that Rogers has not split that do experience congestion and the upstream situation is still pretty pathetic even with the upgrades. Rogers cheaped out.


J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..
reply to VHS

I have to call Rogers back up, now, because I am not sure if they said free HD box or free HD PVR box..big difference.

I do see that people get decent discounts w/o bundling, so maybe it will be worth it in 12 months to see if I can get something better..but if they are willing to give me 50% off of internet, 20% off of cable and 25% off of home phone plus free hardware, might not be worth the hassle to change.

That said, I got a quote for an antenna, high end was $380 -- I'd likely get everything except Fox (sucks) and NBC.
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein



sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
Reviews:
·TekSavvy Cable
·WIND Mobile
reply to J E F F

I didn't say that there weren't segments that didn't experience congestion. Those that do are typically in areas where the cable plant topology doesn't permit the easy splitting of cable segments into smaller segments. Around Toronto, that's most common in areas that were served later by Shaw. Other areas where mistakes were made in estimating uptake ... for example in the areas of college and university housing there are far more people with internet than TV.

These areas are very expensive to split nodes effectively since it means major replacement of cable plant, and that gets wickedly expensive since it means digging up roads, yards etc. So, I wouldn't call it cheaping out.

The other areas that are having problems are new development since it's not being well planned because developers don't always provide enough notice to cable operators to do adequate capacity planning. (Same problem happens with many hydro services ... it's as if hydro, phone and cable are afterthoughts to the developers). So, Rogers goes in, installs cable on a makeshift basis then comes back later to fix the problems.



elitefx

join:2011-02-14
London, ON
kudos:2

said by sbrook:

These areas are very expensive to split nodes effectively since it means major replacement of cable plant, and that gets wickedly expensive since it means digging up roads, yards etc. So, I wouldn't call it cheaping out.

You guys make us living in East London feel like we're living on skid row. The only thing buried here is Gas lines. Everything else is hanging off poles. Hydro on the street and telephone/cable poles in the backyards. Running like a rocket since 1946.


sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13

Same where I live I have my own dedicated transformer on a pole too! Only hassle is that it's all a little too exposed like that over 15 km from the head end!


technocar2

join:2009-05-29
Brampton, ON
kudos:2
reply to dueNorth

said by dueNorth:

I got last week....

50% off Ultimate (75/2) 250 GA. free Modem
20% off Digital VIP free PVR
15% off old Grandfathered Basic Home Phone with free 250 N.A. L.D. min's.
All for 1 yr.

What's your total home phone bill?


abitbent

join:2004-04-23
Brantford, ON
Reviews:
·magicjack.com
·Start Communicat..
·Rogers Hi-Speed

1 recommendation

reply to J E F F

How sad is it we're all reporting back here, telling each other what great deals with managed to eek out of the big giant head or the great OZ.

Seems like a lot of dicking around. If they offered a good product at a fair price, they wouldn't need a retention department at all.

Sad state of affairs.

The monopoly is falling... just remember... someday soon when they are begging for more customers what they are making you do right now to get good value for your money.



dabonz

join:2012-05-17
Ottawa, ON
reply to J E F F

I got 30% off my High Speed Internet w/free modem
I got 30% my VIP cable /no charge for my HD terminal
And $10 of my home phone

so that made me Happy for 1 year

And no Cancellation fee cuz my contract exp in July/2013



J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..
reply to abitbent

It is sad, but 90% of people won't do anything or know enough to do anything.

I have a co-worker that doesn't do much of the way of surfing the net, so she was spending well over $100 a month just for internet and home phone; I convinced her to go with Wind for he home phone and internet (she didn't have a cell phone) and now she's saving close to $60 a month.

I was talking with the ex today (my children's mom) and she's gotten a pretty bad deal with Cogeco...naturally, people choose the cheapest option, but on her internet she was going over by about $50 worth of usage every month. She told me what she had (Turbo 20) and I asked why she wouldn't select Ultimate 30. She looked it up and said "Why they hell wouldn't they tell me to go onto Ultimate, it's only $9 more a month?" And that there, is the issue with these companies.

Anyway, I'll call in every year if I have to to save the money.

I do the same with my satellite (XM) since they took off my favourite stations. Got them down to $18 every 3 months....
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein



J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..
reply to dabonz

Great to see people getting some deals...

I don't expect services for free, I just expect better pricing instead of quarterly increases.
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein


34764170

join:2007-09-06
Etobicoke, ON
reply to sbrook

said by sbrook:

So, I wouldn't call it cheaping out.

Except it is whether you care to admit it or not.

34764170

join:2007-09-06
Etobicoke, ON
reply to elitefx

said by elitefx:

The only thing buried here is Gas lines. Everything else is hanging off poles. Hydro on the street and telephone/cable poles in the backyards. Running like a rocket since 1946.

Having stuff underground looks nicer. But those are also areas that will likely never see FTTH either unless its a brand new development from here on out and even then that isn't likely.


sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
Reviews:
·TekSavvy Cable
·WIND Mobile
reply to 34764170

said by 34764170:

said by sbrook:

So, I wouldn't call it cheaping out.

Except it is whether you care to admit it or not.

It's called budgetary planning ... you invest in upgrades first where you'll get the biggest bang for your dollar. It's plain old fashioned business economics and practiced at all levels of business.

Cheaping out would be upgrading to some cheaper "in-between" solution with the intent to upgrade all the way later.

yyzlhr

join:2012-09-03
Scarborough, ON
kudos:4
reply to 34764170

said by 34764170:

said by elitefx:

The only thing buried here is Gas lines. Everything else is hanging off poles. Hydro on the street and telephone/cable poles in the backyards. Running like a rocket since 1946.

Having stuff underground looks nicer. But those are also areas that will likely never see FTTH either unless its a brand new development from here on out and even then that isn't likely.

Aside from new developments, I don't think we'll see FTTH for existing customers in our lifetime on HFC networks. Coax still has a lot of life in it, and there are various technologies to get HFC to offer the same performance as FTTH.

34764170

join:2007-09-06
Etobicoke, ON

said by yyzlhr:

Aside from new developments, I don't think we'll see FTTH for existing customers in our lifetime on HFC networks. Coax still has a lot of life in it, and there are various technologies to get HFC to offer the same performance as FTTH.

Rogers is already working on FTTH and not using RGoG/DOCSIS. DOCSIS simply cannot handle the upstream speed they want to offer. I also wasn't talking about only Rogers but also Bell. Both of them will continue to invest heavily into DOCSIS/VDSL2 going forward with DOCIS 3.1 and VDSL2 vectoring but both of them have serious limitations.

34764170

join:2007-09-06
Etobicoke, ON
reply to sbrook

said by sbrook:

It's called budgetary planning ... you invest in upgrades first where you'll get the biggest bang for your dollar. It's plain old fashioned business economics and practiced at all levels of business.

No, it's called being a lame ass company which Rogers is known for.

eeeaddict

join:2010-02-14
reply to 34764170

sadly us Etobicoke people will probably never have ftth