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S10driver35
join:2009-09-29
New Castle, DE

S10driver35 to Chuck66

Member

to Chuck66

Re: [X1] Xfinity X1 now available to New Customers in Philly!

said by Chuck66:

So did you get it without Triple Play?

No, I went from double play to triple play

SeattleMatt
Streaming Tech Director
Premium Member
join:2001-12-28
Seattle, WA

SeattleMatt to PhillyTVman

Premium Member

to PhillyTVman
Hey guys-
Thanks for the motivation. Finally secured one. Getting it Friday morning.
Chuck66
join:2004-04-28
Mantua, NJ

Chuck66 to S10driver35

Member

to S10driver35
So did you get it without Triple Play?

PhillyTVman
@comcast.net

PhillyTVman to SeattleMatt

Anon

to SeattleMatt
The way they did it for me was they send out a tech for an x1 install... but won't apply "any changes" to my account until after it was installed.. No changes were applied... Still paying $140 a month for the triple play +HBO & Showtime and now have 3 X1 box's... The smaller non DVR box's are awful and I'd recommend just getting the DVR replaced until they work everything out.

I'd try and ask in a diffren't way.. The tech said he's been installing them just as fast as their getting them in.

SeattleMatt
Streaming Tech Director
Premium Member
join:2001-12-28
Seattle, WA

SeattleMatt to S10driver35

Premium Member

to S10driver35
S10-
Your upgrade is what got it for you. I can't upgrade any higher than I already am - and they won't give me a box.

Glad you were able to get hooked up.

egeek84
Premium Member
join:2011-07-28
Livermore, CA

egeek84 to SeattleMatt

Premium Member

to SeattleMatt
Jeep keep trying buddy, you should be able to get one right now!
S10driver35
join:2009-09-29
New Castle, DE

S10driver35 to SeattleMatt

Member

to SeattleMatt
said by SeattleMatt:

Yeah, it's a shame 99% of the customer base still isn't allowed to get the box.

Just asked again this past week, still denied. It's a joke to have all of these PR's when they aren't very clear about the fact you can't really get the box.

Wow, Jeep, you're still being denied? I called last night because my double play promotion was coming to an end next month and thought I would upgrade to Triple Play. As the CSR was processing my order I took a shot and asked if I would be eligible for the X1 box. He placed me on hold for a minute to check with his supervisor and when he came back he told me I was able to get it.

You haven't done anything to piss off the gods at Xfinity have you??

SeattleMatt
Streaming Tech Director
Premium Member
join:2001-12-28
Seattle, WA

SeattleMatt to telcodad

Premium Member

to telcodad
Yeah, it's a shame 99% of the customer base still isn't allowed to get the box.

Just asked again this past week, still denied. It's a joke to have all of these PR's when they aren't very clear about the fact you can't really get the box.

telcodad
MVM
join:2011-09-16
Lincroft, NJ

1 recommendation

telcodad to gate1975mlm

MVM

to gate1975mlm
There's a long article all about the X1 platform and its features on the Philadelphia Business Journal site today:

Comcast TV service is changing, big-time, with X1: Slideshow
By Peter Key, Philadelphia Business Journal - January 16, 2013
»www.bizjournals.com/phil ··· ing.html