|reply to antone |
Re: Start Communications - New Packages
said by antone:I don't believe that is approved for either network. The current approved modems for the network in your area are listed at www.start.ca/services/highspeed
would I be able to use a Motorola SB6141 modem?
actions · 2013-Jan-16 2:25 pm · (locked)
East York, ON
ok, i read from Teksavvy users that although it's not listed as supported they were able to call customer service to activate it by saying it was actually an SB6121 and just providing the MAC address and it worked...
actions · 2013-Jan-16 2:46 pm · (locked)
said by antone:Not something I can/would recommend. Once connected to the CMTS the model/version is visible, any future technical problems and I guarantee the response from Red will be "not supported modem, ticket cancelled". If you want a good experience, stick with a supported modem.
call customer service to activate it by saying it was actually an SB6121 and just providing the MAC address
actions · 2013-Jan-16 2:49 pm · (locked)