About those cable boxes and DVRs I concur with the above. My DVR is pathetically slow and often just hangs up. Unplugging and having it reboot always "fixes" the hangup, but that shouldn't be necessary that often. Talking with TWC Support or the local offices is pointless -- they hide under their desks when the issue is brought up. Even the TWC Direct Forum here is useless when discussing DVR hangups -- they never provide any relevant help or even acknowledgement. It's going to be Dish Network for me real soon if they can't fix these slow boxes.