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dplantz

join:2000-08-02
Roslindale, MA

1 edit

[Other] Price Increase - Roslindale, MA

I got a notice that my base rate is going up almost 15 next month for 80 to 94 and change. Is there anything I can do to lower this increase? I have the base internet and one phone line.

dplantz

join:2000-08-02
Roslindale, MA
called cs. Took nearly 40 min of hold time to speak to a nice and easy to understand gentleman who got me into a phone and internet promo for a year that was about 15 off my original price and nearly 30 off the new price. I am impressed and the cost to add TV is around what my total old price was which I am considering doing as a backup for my Directv and to add the few HD channels that Directv does not have. If your bill is going up call and see what they can do for you.


No Luck

@neu.edu
I sent a message to the Facebook page and they told me too bad.


jsolo1
Premium
join:2001-07-01
reply to dplantz
If you want results, you need to talk to retentions.
--
Insanity is living in a state of illusion.


Too Bad

@neu.edu
How do you reach retentions?